Chapter 1 - Introduction- Managing people in contemporary sport organisations is a challenging enterprise in the context of changing technologies, workforce composition, expectations, employment legislation and the increasing impact of global competition. This book examines the different approaches to managing people and attempts to locate these approaches within various theoretical, historical and regulatory contexts.
The introduction will set out the evolution of sport organisations through to the contemporary sport organizations we see today. In parallel with this, the people management challenges and opportunities that are now present will be discussed in detail. This section may include a commentary on why sport organizations are captives of their history and are, in many cases, managing with inappropriate techniques given the prevailing environment. This section will provide an overview of the individuals who come to work and volunteer in those organizations, addressing such aspects as competencies, personality, needs, values and beliefs that factor into the effective management of people in the workplace. The nature and attributes of workgroups in which individuals find themselves will also be considered as a fundamental part of the context of human resource management.
The concept of strategic human resource management will be introduced. There will be an overview of the rise of strategic management and strategic HRM (SHRM), and how this relates to strategic alignment and organisational performance in modern organizations. The case will be made that modern HRM techniques are the most effective way of increasing performance in modern organizations, particularly those in the service sector. We will overview of the importance of volunteers, key issues and research findings. Considerations and feasibility in involving volunteers in the organisation.
Specific HRM tools and strategies will be outlined in th