Managing and Supporting Student Diversity in Higher Education

Managing and Supporting Student Diversity in Higher Education

A Casebook

1st Edition - July 31, 2013

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  • Authors: Robyn Benson, Margaret Heagney, Lesley Hewitt, Glenda Crosling, Anita Devos
  • eBook ISBN: 9781780633855

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Description

Government initiatives in many countries emphasise social inclusion in higher education, resulting in a more diverse student population. This presents opportunities and challenges for academic and professional staff in managing and supporting these students. Managing and Supporting Student Diversity in Higher Education focuses on how students succeed amidst a culture of widening participation. The book is divided into seven chapters. The first introduces current literature and policies to present an international perspective on widening participation in higher education. The following five chapters present students’ stories on topics including getting into higher education, the international experience, coping with education later in life, and identity. Stories are followed by implications for management and support, and discussion topics for practitioners. The book concludes by looking at how students succeed in higher education and the implications for managing and supporting student diversity.

Key Features

  • Provides an accessible and practical resource using students’ own voices
  • Emphasises how students from diverse backgrounds succeed in higher education
  • Offers in-depth personal insights into issues facing learners from diverse backgrounds

Readership

Teaching and professional staff in higher education, including central support staff, learning advisors, and librarians

Table of Contents

  • Acknowledgements

    Preface

    About the authors

    Chapter 1: Setting the context

    Abstract:

    Introduction

    International trends supporting widening participation in higher education

    Theoretical perspectives underpinning social inclusion

    Opportunities and challenges

    Strategies for improving access and retention

    How students from diverse backgrounds succeed in higher education: an overview

    Using participatory research and the student’s voice to inform decision-making

    An introduction to the cases

    Summary

    Chapter 1: discussion topics

    Chapter 2: Finding the way to higher education: Miranda and Rochelle

    Abstract:

    Introduction

    Miranda’s story

    Educational experiences

    Managing study

    Managing

    Support

    Reflections and future plans

    Rochelle’s story

    Educational experiences

    Managing study

    Support

    Reflections and future plans

    Implications for managing and supporting student diversity: transition to higher education and the first year experience

    Summary

    Chapter 2: discussion topics

    Chapter 3: This time it’s different: Sesh and Shannon

    Abstract:

    Introduction

    Sesh’s story

    Shannon’s story

    Implications for managing and supporting student diversity: student retention

    Summary

    Chapter 3: discussion topics

    Chapter 4: The international experience: Lam and Zelin

    Abstract:

    Introduction

    Lam’s story

    Zelin’s story

    Implications for managing and supporting student diversity: international students

    Summary

    Chapter 4: discussion topics

    Chapter 5: Coming to education later in life: Alex Carole and Virginia

    Abstract:

    Introduction

    Alex Carole’s story

    Virginia’s story

    Implications for managing and supporting student diversity: mature age students

    Summary

    Chapter 5: discussion topics

    Chapter 6: Finding my voice at last: Lillian, Marie, and Harriet

    Abstract:

    Introduction

    Lillian’s story

    Marie’s story

    Harriet’s story

    Implications for managing and supporting student diversity: encouraging transformative learning

    Summary

    Chapter 6: discussion topics

    Chapter 7: Helping students to succeed

    Abstract:

    Introduction

    How the students from diverse backgrounds succeeded in higher education

    Overall implications of the cases for managing and supporting student diversity

    Summary

    Chapter 7: discussion topics

    References

    Index

Product details

  • No. of pages: 254
  • Language: English
  • Copyright: © Chandos Publishing 2013
  • Published: July 31, 2013
  • Imprint: Chandos Publishing
  • eBook ISBN: 9781780633855

About the Authors

Robyn Benson

Dr Benson is a Senior Lecturer in Educational Design and e-Learning at Monash University, Australia. She has an extensive background in adult education, distance education and the use of educational technologies in higher education. She has initiated the design and development of many ‘workbooks’ to support academic professional development workshops on aspects of teaching, and to act as standalone resources for staff. Recent workbooks have included an orientation to educational design and e-learning, and covered specific issues relating to online communication and online assessment.

Margaret Heagney

Margaret Heagney is a student equity consultant and Adjunct Research Fellow in the Faculty of Education, Monash University. Her current research interests are retention of students from diverse backgrounds, equitable selection systems and equity for postgraduate students.

Lesley Hewitt

Lesley Hewitt is a former social work lecturer at Monash University and is currently working in disability.

Glenda Crosling

Glenda Crosling is Professor and Senior Academic Advisor at Sunway University in Malaysia, and Adjunct Associate Professor in the Office of the Pro Vice-Chancellor (Learning and Teaching), Monash University, Australia. Currently, Glenda’s research interests are transnational higher education, innovation and creative thinking.

Anita Devos

Anita Devos is an Adjunct Research Fellow, and former Senior Lecturer, Faculty of Education, Monash University. Anita’s research interests include issues of gender, identity and learning in contemporary society, and doctoral education. She currently works as a consultant to organisations on equity and diversity issues.

Affiliations and Expertise

Monash University, Australia

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