Managing Airports

3rd Edition

An international perspective

Authors: Anne Graham
Paperback ISBN: 9780750686136
Imprint: Butterworth-Heinemann
Published Date: 10th September 2008
Page Count: 360


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Managing Airports presents a comprehensive and cutting-edge insight into today’s international airport industry.

Approaching management topics from a strategic and commercial perspective rather than from an operational and technical angle, the book provides an innovative insight into the processes behind running a successful airport.

Completely revised and updated for a third edition, with international case studies from BAA, Vienna, Aer Rianta, and countries around the world, this book reflects the huge changes in the management of airports today and tackles many key issues.

Accessible and up-to-date, Managing Airports is ideal for students, lecturers and researchers of transport and tourism, and practitioners within the air transport industry.

Key Features

Vast increases of air traffic – how can airport development cope with predicted levels of future demand? Commercialization and privatization of airports and the emergence of new types of airport operators as the private airport industry has matured. The increased number of airline alliances and the new demands they place on the airport operators. The growth of the low cost carrier sector and its impact on airport operations worldwide. Security and the environmental impacts.


Primary: International undergraduate level 3 and postgraduate students on Transport and Tourism degree courses, and Airline and Airport Management degree courses. Secondary: practitioners and government officials involved with planning and regulation

Table of Contents

1 Introduction
2 The changing nature of airports
3 Airport economics and performance benchmarking
4 Airport operations and service quality
5 The airport–airline relationship
6 The provision of commercial facilities
7 Airport competition and the role of airport marketing
8 The economic and social impact of airports 9 The environmental impact of airports
10 Future prospects


No. of pages:
© Butterworth-Heinemann 2009
Paperback ISBN:

About the Author

Anne Graham

Anne Graham is Senior Lecturer in Air Transport and Tourism at the University of Westminster. Her specialist area of experience and knowledge is airport management, finance and regulation. For 20 years she has acted as consultant to airports, government departments and internationalorganisations.She has also lectured extensively about airport related topics on higher education courses, international conferences and seminars and industry training courses.

Affiliations and Expertise

Senior Lecturer in Air Transport and Tourism, University of Westminster, London, UK


"Essential reading for anyone who is interested in having a comprehensive overview of the issues involved in managing airports at a time of great change in the industry." John Burke, Chief Executive, Aer Rianta Review of the second edition: "An incisive, timely, flawlessly organised and impeccably researched examination of the global airport industry. Ideal for professionals and students alike ... this book integrates all the key issues concerning airport management into one accessible text." Professor Brian Graham, School of Environmental Studies, University of Ulster