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This book provides a comprehensive overview of how to strategically manage the movement and storage of products or materials from any point in the manufacturing process to customer fulfillment. Topics covered include important tools for strategic decision making, transport, packaging, warehousing, retailing, customer services and future trends.
An introduction to logistics
Provides practical applications
Discusses trends and new strategies in major parts of the logistic industry
Researchers, professionals and students in logistics and supply chain management and operation management
List of Contributors
1. Overview
1.1. History
1.2. Definition of Logistics
1.3. Evolution of Logistics Over Time
1.4. Other Logistical Books
1.5. The Focus of This Book
1.6. Organization
1.7. Audiences
2. Physical Flows
2.1. The Transportation System
2.2. Physical Nature of the Product
2.3. Channels of Distribution
2.4. Warehousing and Storage
3. Logistics Strategic Decisions
3.1. Strategy
3.2. Strategic Planning
3.3. Logistics
3.4. Logistics Decisions
3.5. Logistics Planning
3.6. Logistics Strategic Decisions
3.7. Tools of Strategic Decision Making
3.8. Logistics Strategic Flexibility
3.9. Summary
4. Logistics Philosophies
4.1. Lean Logistics
4.2. Agile Logistics
5. Logistics Parties
5.1. Third-Party Logistics: An Overview
5.2. New Generations of Logistics Parties
5.3. 3PLs: Theories and Conceptualizations
5.4. Concluding Remarks
6. Logistics Future Trends
6.1. Main Influencing Issues
6.2. Future Trends in Some Logistics Sectors
6.3. Future Trends in Technical Reports
7. Transportation
7.1. Basic Aspects in Transportation Systems
7.2. Classification of Transportation Problems
7.3. Case Study: An Application of Cost Analyses for Different Transportation Modes in Turkey
8. The Vehicle-Routing Problem
8.1. Definitions and Applications
8.2. Basic VRP Variants
8.3. Solution Techniques for Basic VRP Variants
8.4. Other Variants of VRP
8.5. Case Studies
9. Packaging and Material Handling
9.1. Material Handling
9.2. Packaging
9.3. Case Study
10. Storage, Warehousing, and Inventory Management
10.1. The Reasons for Storage Inventory
10.2. The Role of Distribution Centers and Warehouses in Logistics
10.3. Warehouse Location
10.4. Warehouse Design
10.5. Types of Warehouses
10.6. Warehouse Components
10.7. Warehouse Tasks and Activities
10.8. Inventory Management
10.9. Virtual Warehouses
11. Customer Service
11.1. Customer-Service Definition
11.2. What Is Behind the Growing Importance of Customer Service?
11.3. Customer-Service Elements
11.4. Order-Cycle Time
11.5. Developing a Policy for Customer Service
11.6. Measuring Customer-Service Performance
12. Logistics System
12.1. The Importance of Information in Logistics
12.2. Logistic Information System
12.3. Logistics Information and Communication Technology
12.4. Conclusion
13. Reverse Logistics
13.1. The Literature on RL
13.2. Review of Various Aspects of RL
13.3. Information Technology for RL [3]
13.4. RL and Vehicle Routing [30]
13.5. Quantitative Models for RL [8]
13.6. Classification of Product Recovery Networks [9]
14. Retail Logistics
14.1. Overview
14.2. Typology
14.3. Techniques
14.4. Future Trends
14.5. Case Study
15. Humanitarian Logistics Planning in Disaster Relief Operations
15.1. Introduction
15.2. Disasters
15.3. Disaster Management System Cycle
15.4. Humanitarian Logistics
15.5. Humanitarian Logistics Problems
15.6. Coordination of Humanitarian Logistics Systems
15.7. Performance Measurement of Humanitarian Logistics Systems