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Library 3.0 - 1st Edition - ISBN: 9781843347187, 9781780633848

Library 3.0

1st Edition

Intelligent Libraries and Apomediation

Authors: Tom Kwanya Christine Stilwell Peter Underwood
Paperback ISBN: 9781843347187
eBook ISBN: 9781780633848
Imprint: Chandos Publishing
Published Date: 9th December 2014
Page Count: 190
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Table of Contents

  • About the authors
  • 1: Introduction
    • Abstract
    • 1.1. Current issues and emerging trends in academic and research librarianship
    • 1.2. Drivers of and barriers to change in libraries and librarianship
    • 1.3. The modern academic and research library user
    • 1.4. The future of academic and research librarianship
  • 2: ‘Point oh’ libraries
    • Abstract
    • 2.1. Advances in web technology: webs 1.0, 2.0, 3.0 and 4.0
    • 2.2. ‘Point oh’ libraries
    • 2.3. Change in libraries: evolution or revolution?
    • 2.4. Reality check: the ‘point oh’ situation in research and academic libraries
  • 3: Library 3.0
    • Abstract
    • 3.1. Library 3.0 principles
    • 3.2. Comparing Library 3.0 with the other library service models
    • 3.3. The potential of Library 3.0 for research and academic libraries
  • 4: Library 3.0 librarianship
    • Abstract
    • 4.1. Core competencies of ‘Librarian 3.0’
    • 4.2. Core competencies of users in Library 3.0
    • 4.3. Apomediation in the Library 3.0 context
    • 4.4. Research and academic librarians as apomediaries
  • 5: Becoming 3.0
    • Abstract
    • 5.1. Library 3.0 in reality
    • 5.2. Library 3.0 tools and resources
    • 5.3. Realising Library 3.0: the roles of users, librarians, professional associations and professional education
  • Index


The emerging generation of research and academic library users expect the delivery of user-centered information services. ‘Apomediation’ refers to the supporting role librarians can give users by stepping in when users need help. Library 3.0 explores the ongoing debates on the “point oh” phenomenon and its impact on service delivery in libraries. This title analyses Library 3.0 and its potential in creating intelligent libraries capable of meeting contemporary needs, and the growing role of librarians as apomediators. Library 3.0 is divided into four chapters. The first chapter introduces and places the topic in context. The second chapter considers “point oh” libraries. The third chapter covers library 3.0 librarianship, while the final chapter explores ways libraries can move towards ‘3.0'.

Key Features

  • Focuses on social media in research and academic libraries
  • Gives context to the discussion of apomediation in librarianship and information services provision
  • Provides a balance between more traditional and more progressive approaches


Librarians and information managers


No. of pages:
© Chandos Publishing 2014
9th December 2014
Chandos Publishing
Paperback ISBN:
eBook ISBN:

Ratings and Reviews

About the Authors

Tom Kwanya

Tom Kwanya

Tom Kwanya is a Knowledge Management specialist with several years of practical experience. He gained a PhD in Information Studies from the University of KwaZulu-Natal, South Africa and is currently consulting for the Government of South Sudan on a project seeking to establish the first modern library and public information centre in the post-conflict country. He previously worked as a Knowledge Management Specialist and E-Communications Manager for research institutions in Kenya. He is currently conducting research on the emerging trends, tools and techniques in library, information and knowledge management. Tom’s areas of research include social networking and media, innovation in research libraries, knowledge management, and public relations in libraries.

Affiliations and Expertise

University of KwaZulu-Natal, South Africa

Christine Stilwell

Christine Stilwell

Christine Stilwell is a Professor of Information Studies at the University of KwaZulu-Natal. She has been rated by the National Research Foundation as an established researcher since 2008 and serves on several academic journal editorial advisory committees. Christine has also published a co-edited book, a directory of South African resource centres, book chapters, and numerous journal articles.

Affiliations and Expertise

School of Social Sciences, University of KwaZulu-Natal (UKZN), South Africa.

Peter Underwood

Peter Underwood

Peter Underwood is Honorary Professor at the University of KwaZulu-Natal and Emeritus Professor at the University of Cape Town, having occupied the Chair of Librarianship from 1992-2010. He is the author and co-author of several books and journal articles. Peter focuses on information literacy, information systems management, and organizational behaviour in libraries and information services.

Affiliations and Expertise

University of KwaZulu-Natal, South Africa