Libraries, Digital Information, and COVID

Libraries, Digital Information, and COVID

Practical Applications and Approaches to Challenge and Change

1st Edition - June 25, 2021
This is the Latest Edition
  • Editors: David Baker, Lucy Ellis
  • eBook ISBN: 9780323905985
  • Paperback ISBN: 9780323884938

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COVID-19 is profoundly affecting the ways in which we live, learn, plan, and develop. What does COVID-19 mean for the future of digital information use and delivery, and for more traditional forms of library provision? Libraries, Digital Information, and COVID gives immediate and long-term solutions for librarians responding to the challenge of COVID-19. The book helps library leaders prepare for a post-COVID-19 world, giving guidance on developing sustainable solutions. The need for sustainable digital access has now become acute, and while offering a physical space will remain important, current events are likely to trigger a shift toward off-site working and study, making online access to information more crucial. Libraries have already been providing access to digital information as a premium service. New forms and use of materials all serve to eliminate the need for direct contact in a physical space. Such spaces will come to be predicated on evolving systems of digital information, as critical needs are met by remote delivery of goods and services. Intensified financial pressure will also shape the future, with a reassessment of information and its commercial value. In response, there will be a massification of provision through increased cooperation and collaboration. These significant transitions are driving professionals to rethink and question their identities, values, and purpose. This book responds to these issues by examining the practicalities of running a library during and after the pandemic, answering questions such as: What do we know so far? How are institutions coping? Where are providers placing themselves on the digital/print and the remote/face-to-face continuums? This edited volume gives analysis and examples from around the globe on how libraries are managing to deliver access and services during COVID-19. This practical and thoughtful book provides a framework within which library directors and their staff can plan sustainable services and collections for an uncertain future.

Key Features

  • Focuses on the immediate practicalities of service provision under COVID-19
  • Considers longer-term strategic responses to emerging challenges
  • Identifies key concerns and problems for librarians and library leaders
  • Analyzes approaches to COVID-19 planning
  • Presents and examines exemplars of best practice from around the world
  • Offers practical models and a useful framework for the future


University librarians; academic communities, including researchers in information science; subject specialists; human resources professionals; HE educators; information providers and managers; public librarians; information services and learning sciences; scholarly publishers; digital library curators and managers.

Table of Contents

  • 1. Libraries, digital information, and COVID: Practical applications and approaches to challenge and change
    Part One: Immediate challenges
    2. Working towards a new normal: HKUST’s innovations and adaptations in response to COVID-19
    3. Back to the future? Practical consequences and strategic implications of a UK academic library’s COVID response
    4. Teaching librarians’ experiences in the first months of system change
    5. How the Corona pandemic has influenced public libraries in Denmark
    6. Digital information services provided by libraries during the COVID-19 pandemic: Case studies from the viewpoint of supply chain management
    7. COVID-19: Libraries’ responses to the global health emergency
    8. The role of research libraries in promoting open-access resources and maintaining online community
    9. Project and programme delivery in a pandemic setting
    Part Two: Analysis and opportunities for new behaviours
    Section A: How we learn?

    10. Acceleration of digital learning and what it means for libraries
    11. Libraries, learning, and porous boundaries: Reimagining the library landscape and its inhabitants
    12. Digital-first approaches and the library brand in a post-pandemic world
    13. During COVID-19: Emerging themes in higher education
    14. Student satisfaction with library resources in the COVID-19 era: A case study of Portuguese academic libraries
    15. No one left behind
    16. COVID-19 and the digital divide in higher education: A Commonwealth perspective
    Section B: Supply of information
    17. The use of data in publishing and acquisition strategies
    18. Trustworthy or not? Research data on COVID-19 in data repositories
    19. Impact of the COVID-19 pandemic on scientific production
    Section C: Psychological effects—Adjustment or radical alteration?
    20. Something old, something new
    21. Library space and COVID-19: Re-thinking of place and re-designing of digital space
    22. Online misinformation, its influence on the student body, and institutional responsibilities
    23. Crowdsourcing COVID-19: A brief analysis of librarian posts on Reddit
    24. No child ignored
    Part Three: Re-shaping society and the future
    25. Normalizingthe online/blended delivery method into a lasting cultural shift
    26. The battered libraryNavigating the future in a new reality
    27. Look to the future now, it’s only just begun. The changing role of libraries during and after COVID-19
    28. After COVID? Classical mechanics
    29. The times they are a-changin': But how fundamentally and how rapidly? Academic library services post-pandemic
    30. Envisioning opportunities and movement for the future of academic libraries
    31. A framework for sustainable success
    Appendix A: Delphi questions

Product details

  • No. of pages: 420
  • Language: English
  • Copyright: © Chandos Publishing 2021
  • Published: June 25, 2021
  • Imprint: Chandos Publishing
  • eBook ISBN: 9780323905985
  • Paperback ISBN: 9780323884938

About the Editors

David Baker

David Baker has published widely in the field of Library and Information Studies, with 20 monographs and over 100 articles to his credit. He has spoken worldwide at numerous conferences and led workshops and seminars. His other key professional interest and expertise has been in the field of human resources, where he has also been active in major national projects. He has held senior positions at several institutions, including as Principal and Chief Executive of Plymouth Marjon University, and Emeritus Professor of Strategic Information Management. He has also been Deputy Chair of the Joint Information Systems Committee (JISC). Until recently, he was a member of the Board of Governors of the Universities of Northampton and South Wales. He is Chair of the Board of the Institute of Contemporary Music Performance. He is a leader in the field of Library and Information Science.

Affiliations and Expertise

Professor Emeritus, Plymouth Marjon University, Plymouth, United Kingdom; Director, David Baker Consulting, West Yorkshire, United Kingdom

Lucy Ellis

Lucy Ellis is a consultant and research associate within higher education. In 2021, she was co-editor and author with Professor David Baker of 'Future Directions in Digital Information: Predictions, Practice, Participation'. She holds a PhD in Experimental Phonetics from Queen Margaret University in Edinburgh and was the recipient of a British Academy scholarship to study Linguistics at the University of Cambridge. She has worked as a Senior Lecturer and programme leader at Plymouth Marjon University and as a project development consultant. She holds an Honorary Research Fellowship with the College of Humanities at Exeter University.

Affiliations and Expertise

Honorary Research Fellow, University of Exeter, Exeter, United Kingdom; Associate, David Baker Consulting, West Yorkshire, United Kingdom