Description

Get more practice with the essential medical assisting job skills! Designed to support Kinn’s The Medical Assistant: An Applied Learning Approach, 12th Edition by Deborah Proctor and Alexandra Adams, this study guide and procedure checklist manual provide a complete review of content and offer a wide range of exercises to reinforce your understanding of the common administrative and clinical skills — including CAAHEP and ABHES competencies.

Key Features

  • The most current content and competencies associated with CAAHEP and ABHES ensure that you are being taught according to the leading accreditation organizations.
  • A variety of exercises test your knowledge and critical thinking skills with vocabulary review, multiple choice, fill in the blank, and true/false questions.
  • Procedure Checklists Manual packaged with the study guide helps you track your performance of every procedure included in the textbook.
  • Work documentation proves to your instructor and to accrediting organizations that you have completed each competency.
  • Additional exercises enhance learning with skills and concepts, word puzzles, case studies, workplace applications, and Internet activities.
  • Procedure checklists allow you to tear out each sheet and submit to your instructor for evaluation.

Table of Contents

Introduction

  1. Becoming a Successful Student
  2. The Healthcare Industry
  3. Unit One: Introduction to Medical Assisting

  4. The Medical Assisting Profession
  5. Professional Behavior in the Workplace
  6. Interpersonal Skills and Human Behavior
  7. Medicine and Ethics
  8. Medicine and Law
  9. Unit Two: Administrative Medical Assisting

  10. Computer Concepts
  11. Telephone Techniques
  12. Scheduling Appointments
  13. Patient Reception and Processing
  14. Office Environment and Daily Operations
  15. Written Communications and Mail Processing
  16. Unit Three: Health Information in the Medical Office

  17. The Paper Medical Record
  18. The Electronic Medical Record
  19. Health Information Management
  20. Privacy in the Physician’s Office
  21. Unit Four: Billing and Coding Procedures

  22. Basics of Diagnostic Coding
  23. Basics of Procedure Coding
  24. Basics of Health Insurance
  25. The Health Insurance Claim Form
  26. Professional Fees, Billing, and Collecting
  27. Unit Five: Financial and Practice Management

  28. Banking Services and Procedures
  29. Management of Practice Finances
  30. Medical Practice Management and Human Resources

  26.   Medical Practice Marketing and Customer Service

    Unit Six: Fundamentals of Clinical Medical Assisting

   27.  Infe

Details

Language:
English
Imprint:
Saunders
Print ISBN:
9780323364850
eBook ISBN:
9780323480710