Kinn's The Administrative Medical Assistant - 8th Edition

Kinn's The Administrative Medical Assistant

8th Edition

An Applied Learning Approach


Table of Contents

Introduction

  1. Becoming a Successful Student
  2. The Healthcare Industry
  3. Unit One: Introduction to Medical Assisting

  4. The Medical Assisting Profession
  5. Professional Behavior in the Workplace
  6. Interpersonal Skills and Human Behavior
  7. Medicine and Ethics
  8. Medicine and Law
  9. Unit Two: Administrative Medical Assisting

  10. Computer Concepts
  11. Telephone Techniques
  12. Scheduling Appointments
  13. Patient Reception and Processing
  14. Office Environment and Daily Operations
  15. Written Communications and Mail Processing
  16. Unit Three: Health Information in the Medical Office

  17. The Paper Medical Record
  18. The Electronic Medical Record
  19. Health Information Management
  20. Privacy in the Physician’s Office
  21. Unit Four: Billing and Coding Procedures

  22. Basics of Diagnostic Coding
  23. Basics of Procedure Coding
  24. Basics of Health Insurance
  25. The Health Insurance Claim Form
  26. Professional Fees, Billing, and Collecting
  27. Unit Five: Financial and Practice Management

  28. Banking Services and Procedures
  29. Management of Practice Finances
  30. Medical Practice Management and Human Resources
  31. Medical Practice Marketing and Customer Service
  32. Unit Six: Assisting with Medical Specialties

  33. Emergency Preparedness and Assisting with Medical Emergencies
  34. Unit Sev


Description

Prepare for a successful career in medical assisting! Kinn’s The Administrative Medical Assistant, 8th Edition helps you learn the real-world administrative skills essential to working in the health care office. In-depth coverage ranges from professional behavior and interpersonal skills to billing and coding, electronic health records and management of practice finances. Written by administrative medical assisting expert Alexandra Adams, this classic resource also includes an Evolve companion website with exercises and activities, videos, review questions for the CMA and RMA certification exams, and an interactive portfolio builder.

Key Features

  • Step-by-step, illustrated procedures make it easier to learn and understand medical assisting skills, and include rationales for each step.
  • Threaded case scenarios let you develop critical thinking skills and apply concepts learned in each chapter to realistic administrative situations.
  • Study Guide includes a variety of exercises to test your knowledge and critical thinking skills, case scenarios from the book, and a Procedure Checklists Manual. Sold separately.
  • Emergency Preparedness and Assisting with Medical Emergencies chapter prepares you to take action during crises and urgent situations.
  • Detailed learning objectives and vocabulary with definitions in each chapter help you study more effectively, with connections icons linking concepts in the text to exercises in the study guide and on the Evolve companion website.
  • Patient education and legal and ethical issues are described in relation to the Medical Assistant's job.
  • A Portfolio Builder on the Evolve website helps you demonstrate proficiency to potential employers.

Details

Language:
English
Imprint:
Saunders
eBook ISBN:
9780323221078
eBook ISBN:
9781455753710
eBook ISBN:
9780323221030

About the Authors

Alexandra Adams Author

Affiliations and Expertise

Adjunct Instructor, Everest College, Arlington Midcities Campus, Arlington, TX; Professional Writer, Grand Prairie, TX; Formerly, Director of Admissions, Parker College of Chiropractic, Dallas, TX; Formerly, Program Director, Medical Assisting/HIM Programs, Ultrasound Diagnostic School, Irving, TX