Kinn's The Administrative Medical Assistant with ICD-10 Supplement

8th Edition

An Applied Learning Approach

Author:

  • Alexandra Adams
    • Print ISBN 9780323289740

    Key Features

    • Step-by-step, illustrated procedures make it easier to learn and understand medical assisting skills, and include rationales for each step.
    • Detailed learning objectives and vocabulary with definitions in each chapter help you study more effectively, with connections icons linking concepts in the text to exercises in the study guide and on the Evolve companion website.
    • Threaded case scenarios let you develop critical thinking skills and apply concepts learned in each chapter to realistic administrative situations.
    • Emergency Preparedness and Assisting with Medical Emergencies chapter prepares you to take action during crises and urgent situations.
    • Patient education and legal and ethical issues are described in relation to the Medical Assistant's job.
    • A Portfolio Builder on the Evolve website helps you demonstrate proficiency to potential employers.
    • Study Guide includes a variety of exercises to test your knowledge and critical thinking skills, case scenarios from the book, and a Procedure Checklists Manual. Sold separately.

    Table of Contents

    Introduction
    1. Becoming a Successful Student
    2. The Healthcare Industry
    Unit One: Introduction to Medical Assisting
    3. The Medical Assisting Profession
    4. Professional Behavior in the Workplace
    5. Interpersonal Skills and Human Behavior
    6. Medicine and Ethics
    7. Medicine and Law
    Unit Two: Administrative Medical Assisting
    8. Computer Concepts
    9. Telephone Techniques
    10. Scheduling Appointments
    11. Patient Reception and Processing
    12. Office Environment and Daily Operations
    13. Written Communications and Mail Processing
    Unit Three: Health Information in the Medical Office
    14. The Paper Medical Record
    15. The Electronic Medical Record
    16. Health Information Management
    17. Privacy in the Physician’s Office
    Unit Four: Billing and Coding Procedures
    18. Basics of Diagnostic Coding
    19. Basics of Procedure Coding
    20. Basics of Health Insurance
    21. The Health Insurance Claim Form
    22. Professional Fees, Billing, and Collecting
    Unit Five: Financial and Practice Management
    23. Banking Services and Procedures
    24. Management of Practice Finances
    25. Medical Practice Management and Human Resources
    26. Medical Practice Marketing and Customer Service
    Unit Six: Assisting with Medical Specialties
    27. Emergency Preparedness and Assisting with Medical Emergencies
    Unit Seven: Career Development
    28. Career Development and Life Skills

    Details

    Language:
    English
    Copyright:
    © 2014
    Published:
    Imprint:
    Saunders
    Print ISBN:
    9780323289740