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According to Pinkerton—the leading provider of risk management services in the world—workplace violence is second only to cybersecurity as the top threat faced by organizations today. Incidents involving active shooters in the workplace are on the rise and becoming more violent and deadly. Active Shooter provides the tools necessary to identify potential violent individuals, along with the options and responses needed to save lives, reduce corporate liability, and recover from an active shooter event should it happen.
Active Shooter begins with a brief history of active shooters and how they have changed over time. It shows why many perpetrators initiate attacks, what they often are thinking, and some of the indicators that could have been identified prior to the attack. The book shows how to develop an active shooter program in an organization, walking readers through the entire process including training exercises to test the efficiency of the program. With the uniquely private security perspective, Active Shooter illustrates how to communicate with law enforcement, government agencies, and the media in the event of active shooter incident. The book concludes with a discussion of how organizations can recover promptly after an incident, which is crucial for operational survival.
- Illustrates what businesses should consider prior to, during, and after an active shooting event, including developing business continuity plan
- Demonstrates the importance of preparedness, an effective coordinated response, and planning all the way down to the frontline employee
- Addresses the private sector and public sector coordination efforts needed for an effective active shooter program
- Offers teaching and learning tools such as text boxes, end-of-chapter discussion questions, lists of key DHS, FBI and FEMA websites and resources, as well as training exercises and case studies
Security professionals, business executives and managers responsible for the security of their organization, Human resource managers, law enforcement
- About the Authors
- 1. Active Shooters and Workplace Violence
- Historical Overview
- Active Shooter Definition
- Complexity of Violence
- Workplace Violence
- Four Levels of Violence in the Workplace
- Costs to the Organization
- 2. Motivations and Triggers
- Profiling or Behavioral Profiling
- What are They Thinking?
- 3. Effective Planning
- Emergency Action Planning
- Response and Recovery Planning
- Business Continuity Planning
- Planning Stages
- Active Shooter Planning
- 4. First Responders and the Private Sector
- Roles, Responsibilities, and Action
- Requirements and Assistance
- Gaps and Challenges
- Insider Threat
- Before, During, and After
- Effective Coordination
- Security Surveillance and Control Room
- Emergency Command Center or Emergency Operations Center
- Emergency Evacuation Assembly Area
- 5. Coordinated Response, Expectations, and Goals
- Who Will Arrive?
- When Will First Responders Arrive?
- First Responders
- Employee Actions
- Business Actions
- 6. Internal and External Communications
- Systems and Platforms
- Platforms of Communication
- Social Media
- Alarm, Employee Notification, Verbal Warning, or Observation
- Messages During an Active Shooting
- Content of Warning Messages
- Internal and External Communication
- Persons Who Have a Disability
- International Guests
- Communication Gaps
- Communications After
- Internal Self-Assessment Process During and After an Active Shooting
- 7. Human Resources
- Human Resources
- Internal Threats
- Standards of Behavior
- Workers’ Rights
- Pre-employment Screening
- Procedures and Process
- Zero Tolerance
- 8. Preparedness
- Roles and Responsibilities
- Preventive Measures
- Identification of Gaps
- 9. Training, Awareness, Education, and Exercise
- Awareness and Situational Awareness
- 10. Recovery
- Most Valuable Asset
- Effects of Decisions
- Business Differences
- Business Decision and Choice
- Active Shooter Plan
- Business Continuity Plan
- Command Center
- Notification Structure
- Emergency Evacuation Assembly Area
- Damage Assessment
- Restoration Overview
- Three Sectors of Recovery
- Three Phases of Recovery
- Checklist Process
- Appendix A. Types and Classifications of Murderers
- Appendix B. Psychological Characteristics of Murderers
- Mass Murders
- Serial Murderers
- Family Murderers
- Spree or Rampage Killer
- Appendix C. Active Shooting Workplace Violence Recovery Questions
- Appendix D. Active Shooter and Workplace Violence Training Exercise
- Scenario #1 Office Complex
- Scenario #2 Hospital
- Overview of Hospital
- Scenario #3 School
- Appendix E. Case Studies
- Case Study #1: Jerad Miller and Amanda Miller
- Case Study #2: Michael Zehaf-Bibeau
- No. of pages:
- © Butterworth-Heinemann 2015
- 18th August 2015
- Paperback ISBN:
- eBook ISBN:
Kevin T. Doss, MS, CPP, PSP has over 25 years of experience providing protective services in high-risk environments worldwide. His expertise includes: High-risk protection services and risk, vulnerability and threat assessments, emergency planning, security program development and the application of physical protection systems. Mr. Doss was an instructor for the U.S. Department of Homeland Security Active Shooter Workshop and regularly teaches workplace violence and active shooter courses for many of our nation's top organizations.
He has experience developing infrastructure protection programs, and emergency action and recovery plans for U.S. government agencies and commercial organizations on a global scale. He was part of an expert team that performed a Threat, Vulnerability Risk Assessment of the entire 51-mile Canal Zone in Panama.
Kevin's educational credentials include a Master’s of Science Degree in Security and Risk Management from the University of Leicester, UK, and two ASIS board certifications: Physical Security Professional (PSP) and Certified Protection Professional (CPP).
Mr. Doss is the ASIS International (ASIS) PSP Board Certification Advisor and lead instructor. He is also an adjunct ASIS Certified Protection Professional (CPP) Board Certification Advisor and instructor. He helped to develop the on-line educational series and in-class review programs for both the PSP and CPP board certifications. In addition, Kevin has written and published multiple chapters on security related topics and is the author of the Physical Security Professional (PSP) Study Guide, 2nd Edition.
In addition to his work-related and educational contributions, Mr. Doss founded the ASIS Foundation's Lines of Hope Program in 2007, which provides monetary and material assistance to wounded soldiers and their families while they recover at the Walter Reed National Military Medical Center in Bethesda, MD.
CEO, Level 4 Security, LLC
CEO, Readiness Resource Group
"Anyone concerned with protecting soft targets can learn something from this book,…this is one of the most comprehensive and readable books on this important subject. Readers will no doubt look forward to more from these authors." --ASIS Dynamics
"...a comprehensive and detailed examination of the measures required to prevent active shooter events, ranging from preparing for, responding to, and recovering from such incidents." --Journal of Counterterrorism and Homeland Security International
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