Public Transportation Quality of Service - 1st Edition - ISBN: 9780081020807, 9780081022795

Public Transportation Quality of Service

1st Edition

Factors, Models, and Applications

Authors: Luigi Dell´Olio Angel Ibeas Juan de Oña Rocío de Oña
eBook ISBN: 9780081022795
Paperback ISBN: 9780081020807
Imprint: Elsevier
Published Date: 29th September 2017
Page Count: 242
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Description

Public Transportation Quality of Service: Factors, Models, and Applications is the first book to help researchers better understand the contributing factors that can improve public transportation perception among users. The book compiles in one place metrics currently dispersed in journal articles, government publications and book chapters. It critically analyzes currently available modeling methodologies such as the Ordered Logit/Probit model and Models of Structural Equations, highlighting their advantages and disadvantages. The book addresses models of desired quality, including the views of users and non-users, discussing the gap between desired and perceived quality.

The book also examines data mining approaches such as decision trees and neural networks, showing how to involve the public in the decision-making process to create policies that encourage public transport demand. Measuring passenger’s views on public transportation is of critical concern to promote wider transit use in cities around the world.

Key Features

  • Includes insights from both theoretical and practical points of view for both researchers and practitioners
  • Features case studies in each chapter that apply models discussed
  • Helps readers develop and design their own studies for measuring quality of service
  • Shows how to include perceived quality in contracts
  • Provides access to the survey formulas and data to better enable implementation of models

Readership

Researchers and graduate students in Transportation, Urban Planning, and Civil Engineering; Practitioners such as Transportation Economists, Engineers, Geographers, Operations Managers, Planners, and Transportation governmental policy makers

Table of Contents

1. Introduction
2. How to study the perceived quality in public transport
3. Public participation techniques and choice of variables
4. Surveys
5. Geo-social differences in the perception of quality
6. Most basic methods
7. Methods based on random utility theory
8. Structural Equations Models
9. Data mining approaches
10. Beyond perceived quality: desired quality
11. Inclusion of quality criteria in public transport service contracts

Details

No. of pages:
242
Language:
English
Copyright:
© Elsevier 2018
Published:
Imprint:
Elsevier
eBook ISBN:
9780081022795
Paperback ISBN:
9780081020807

About the Author

Luigi Dell´Olio

He is a member of the Council of the Association for European Transport, Guest Editor of Transportation Research Part A: Policy and Practice and Procedia of Social and Behavioural Science, Editor of the Journal of Scientific Research and Reports, and Editorial Board Member of the Journal of Logistics and Operational Research.

Affiliations and Expertise

Professor of Transport Planning and Head of Transportation Demand Modeling Division, Transport Systems Research Group, University of Cantabria

Angel Ibeas

Has is Guest Editor of Transportation Research Part A: Policy and Practice and Procedia of Social and Behavioural Science.

Affiliations and Expertise

Professor of Transport Planning and Director of The Transport Systems Research Group, University of Cantabria

Juan de Oña

Juan de Oña, Professor of Transportation and Director of the Transportation and Safety Research Group, University of Cantabria. He’s the author of more than 150 journal and conference publications.

Affiliations and Expertise

Professor of Transportation and Director of the Transportation and Safety Research Group, University of Cantabria

Rocío de Oña

Rocío de Oña, Assistant Professor of Transportation, University of Granada. She has participated in numerous international research projects and is the author of more than 40 journal and conference publications on transit service quality, travel behavior, and road safety.

Affiliations and Expertise

Assistant Professor of Transportation, University of Granada