International Encyclopedia of Hospitality Management 2nd edition

2nd Edition

Editor-in-Chiefs: Abraham Pizam
Hardcover ISBN: 9781856177146
Imprint: Butterworth-Heinemann
Published Date: 11th May 2010
Page Count: 738


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The International Encyclopedia of Hospitality Management is the definitive reference work for any individual studying or working in the hospitality industry. This new edition updates and significantly revises 25% of the entries and has an additional 20 new entries. New online material and compatibility to SCORM compliant Learning Management Systems make it the most up-to-date and accessible Hospitality Management encyclopedia on the market. It covers all of the relevant issues in the field of hospitality management from both a sectoral level: Lodging, Restaurants/Food service, Time-share, Clubs and Events as well as a functional one: Accounting & Finance, Marketing, Strategic Management, Human Resources, Information Technology and Facilities Management. Its unique user-friendly structure enables readers to find exactly the information they require at a glance; whether they require broad detail which takes a more crosssectional view across each subject field, or more focused information which looks closely at specific topics and issues within the hospitality industry today.

Key Features

  • 25% updated with significant revisions and 20 new entries ensuring that students have the most up-to-date Hospitality Management information on the market
  • An academically credible source of core information written by experts from around the world to help students clarify basic concepts and ensure their understanding is correct
  • User friendly and accessible so that students can quickly and easily locate the information that they require


Libraries (faculty, site and departmental) lecturers and students within universities and colleges teaching Hospitality Management, with lecturers recommending the work, and librarians recommending the format in most cases.


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About the Editor-in-Chief

Abraham Pizam

Affiliations and Expertise

Dean & Linda Chapin Eminent Scholar; Chair in Tourism Management, Rosen College of Hospitality Management, University of Central Florida, USA