In this book, Richard Harper uses the International Monetary Fund as a case study to show how thinking differently about IT systems can dramatically improve the manageability and accessibility of documents in organisations. The systems he considers uses search and retrieval applications, the use of hypertext documents and shared database applications like Lotus Notes.
@bul:* Advises how to improve the work processes and computer systems of organizations
* Considers such IT systems as search and retrieval applications, the use of hypertext documents, and shared database applications
* Provides the first study to reveal the inside workings of the IMF
* Utilizes sociological methods to understand the technology which underpins office and commercial life
Third year students and postgraduates in sociology, organisation studies/ethnography and economics. Third year students of human/computer interaction and computer-supported co-operative work. Management consultancies and largeorganisations.
Table of Contents
Introduction. What Is a Document? Designing Ethnography. A Sketch of the Fund. The Machinery of Policy Work. The Use of Information. Desk Officers. A Mission to Arcadia. The Use of a Staff Report. Conclusion. References.
@qu:"Richard Harper has written a pioneering analysis of the work of the International Monetary Fund...it will stand as a benchmark against which future studies will be judged."
@source:--Rod Watson, Sociology Department, University of Manchester, UK