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Information Professionals' Career Confidential - 1st Edition - ISBN: 9780081001905, 9780081002360

Information Professionals' Career Confidential

1st Edition

Straight Talk and Savvy Tips

Author: Ulla de Stricker
Paperback ISBN: 9780081001905
eBook ISBN: 9780081002360
Imprint: Chandos Publishing
Published Date: 14th July 2015
Page Count: 200
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Based in part on a selection of the author's past blog postings, Information Professionals' Career Confidential is a convenient, browsable, and illuminating pocket compendium of insights on topics relevant for information and knowledge professionals at any stage of their careers.

This book collects comments on matters of interest to new and experienced information professionals alike in 1-2 minute “quick takes,” inviting further thought. Topics range from the value of knowledge management and effective communication in organizations to assessing employers’ perception of information professionals and how best to increase one’s value through professional organizations and volunteering.

This unique resource will be illuminating for anyone in library and information science, career development, or knowledge and information management.

Key Features

  • Raises questions – in a lively and concise manner – relevant for information professionals
  • Offers readers the opportunity to read entries one at a time for reflection, or to read the entire book and then go back to certain entries to consolidate the meaning
  • Presents ideas and concepts from thoughtful perspectives in a style designed to make professionals and students reflect on their own careers


Information and Knowledge Professionals

Table of Contents

  • Introduction
    • The purpose and use of this book
  • Acknowledgements
  • Part One: Choosing and Forging an Information Career
    • 1: What do people think of us? Perceptions of the information profession(s) in society
      • Abstract
      • 1.1 What will library/information/knowledge graduates be doing 25 years hence? Does it matter right now?
      • 1.2 To start, let’s take a look at an ultra-brief history of time for information professionals
      • 1.3 Professional identity in society: What’s in a name?
      • 1.4 Influence … Why don’t we have more?
      • 1.5 Is some form of certification the answer?
      • 1.6 Is it a factor that “anyone can manage information nowadays”?
      • 1.7 The “Drucker way” future: Opportunity for information professionals to shape it
    • 2: Who is in charge of our image? Professional reputation management
      • Abstract
      • 2.1 Who are we? Career identities, brands, and elevator speeches
      • 2.2 Projecting the brand in the job interview: Tell the story—then practice, practice, and practice some more!
      • 2.3 Negotiate from a position of honesty: That’s just part of the brand
      • 2.4 As you start a new job: Brand yourself from the beginning
    • 3: Why should we serve? The value of (volunteering in) professional associations
      • Abstract
      • 3.1 Our professional connections are powerful assets for employers
      • 3.2 Investing in our careers: Conferences are not a luxury
      • 3.3 Use the hallways—They are more productive than they look
      • 3.4 More on schmoozing: Value for the conference dollar
      • 3.5 When conference season is upon us …
      • 3.6 Speaking of volunteering: A sharing of the wealth
      • 3.7 Volunteer: It’s your career
      • 3.8 Help others volunteer: That, too, helps your career
      • 3.9 Sharing professional expertise—It’s what we do (no matter how)
      • 3.10 Thinking of planning a conference? Tips from a volunteer
      • 3.11 The experts are in: Useful session models for conference planners
  • Part Two: If The Work Does Not Find Us . . . We Must Find The Work
    • 4: Venturing outside: Broadening our scope of work
      • Abstract
      • 4.1 Career transitions: More common than we thought
      • 4.2 The relevance of information credentials
      • 4.3 Translation from info lingo to business speak: Key task for job seekers
      • 4.4 Bottom line: We are all in business
      • 4.5 What are the “non-obvious” jobs called?
      • 4.6 Where are the non-mainstream jobs? How do you get one?
      • 4.7 Won’t I need a new resume for such non-traditional jobs?
      • 4.8 So far so good. What about the cover letter?
      • 4.9 But … what if there are significant gaps between the posting and my qualifications?
      • 4.10 The classic dilemma of work experience
      • 4.11 Could intermediation become respectable again?
      • 4.12 Oh, I could never take a job in sales!
      • 4.13 Where do opportunities—to find work and to hire—come from?
      • 4.14 How about going independent?
    • 5: Organizational operations: The information professional’s opportunity to add value
      • Abstract
      • 5.1 Managing knowledge worker information supply is a challenge—Get information professionals on it
      • 5.2 Working with reality: Things have changed … so can we
      • 5.3 Precious time: Limiting waste
      • 5.4 But there’s more. What about all the information NOT present?
      • 5.5 Can our potential clients even hear us?
      • 5.6 The cost of thinking “everyone knows”
      • 5.7 The incredible value of contextual knowledge
      • 5.8 But the locals know!
      • 5.9 Contingency planning: Think through the priorities if things change suddenly
      • 5.10 “There’s such a thing?” Nurturing information imagination
      • 5.11 As technology evolves … How do we (want to) protect memory?
      • 5.12 Oh—Just one more thing (thank you, detective Columbo): Priorities matter!
    • 6: Knowledge culture: A key determinant of career opportunities for information professionals
      • Abstract
      • 6.1 Introduction: Do the right people find out?
      • 6.2 How much are our services valued at the top?
      • 6.3 The challenge of proving value: We can count them … but do they count?
      • 6.4 Aiding corporate memory: An information professional’s contribution
      • 6.5 Now why did they do that? It looked like a good idea … at the time!
      • 6.6 Where are the information sharing stars?
      • 6.7 Silobreaking: We’re in that business, too
      • 6.8 Pattern vigilance: Noticing when something is “off”
      • 6.9 Social tools: How may we best apply them?
    • 7: How is my organization doing with information and knowledge? The information professional’s checklist
      • Abstract
      • 7.1 The information professional’s radar: Adding value through observation
      • 7.2 To start: What signs indicate the “knowledge culture” is healthy or not?
      • 7.3 Is there a library, information, or knowledge center?
      • 7.4 Is there awareness of options for staying informed?
      • 7.5 How well are internal tools supporting employees?
      • 7.6 What is the corporate culture for proposals and business cases?
    • 8: Quality in communications: The information professional’s life long career asset
      • Abstract
      • 8.1 Would it be better to have a chat?
      • 8.2 Jargon cleanup: Communicating to non-insiders
      • 8.3 “Hidden” knowledge or meaning in language, code, or communication style
      • 8.4 Do we know the cost of information imprecision?
      • 8.5 “Do not crush”—information may be accurate yet still ambiguous!
      • 8.6 Local color: The power of understanding “where the clients are coming from”
      • 8.7 Busy decision makers have short attention spans: Communicating quickly and compellingly
      • 8.8 Up front or step by step: How do we help readers understand and agree with our thinking?
      • 8.9 Vital heads-up—or information clutter?
      • 8.10 Clarity check: Do we meet the standards for clear and effective content in messages, website content, and other information objects?
      • 8.11 Sleeping on it: Ensuring our messages are professionally crafted
      • 8.12 Visuals check: Do we meet the standards for clarity in layout and formatting?
  • Postscript
  • Additional Reading
  • Index


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© Chandos Publishing 2015
14th July 2015
Chandos Publishing
Paperback ISBN:
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About the Author

Ulla de Stricker

Ulla de Stricker

A widely respected information professional working in the information industry since the late 1970s and as a knowledge management consultant since 1992, Ulla de Stricker is known for her pioneering activities, leadership, and support to colleagues through conference presentations, articles, books, and in the last several years through her Information and Knowledge Management Blog. Professionally, she assists clients in a wide range of strategic planning projects (see

Affiliations and Expertise

de Stricker Associates, Canada


"This book should be the preferred reading for anyone considering or entering a career as information professionals. I personally wish it had been available when I started my career…" --Multimedia Information and Technology

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