Table of Contents

1. Introduction, 2. Principles, 3. Getting started; rapport and agendas, 4. Assessing importance, confidence and readiness, 5. Exploring importance and building confidence, 6. Exchanging information, 7. Reducing resistance, 8. Ending the consultation, 9. Common clinical encounters, 10. Learning to practise this approach, 11. Calls from the consulting room, 12. Example of a consultation, Appendices: Patient Hand-outs

Details

No. of pages:
240
Language:
English
Copyright:
© 2010
Published:
Imprint:
Churchill Livingstone
eBook ISBN:
9780702043215
eBook ISBN:
9780702060847
Print ISBN:
9780702031533

About the authors

Pip Mason

Affiliations and Expertise

Nurse and Training Consultant, Aquarius, Birmingham, UK

Christopher Butler

Affiliations and Expertise

Professor of Primary Care Medicine, Cardiff University; Head of Dept. of Primary Care and Public Health and Vice Dean (Research), Cardiff University Clinical Epidemiology Interdisciplinary Research Group, Cardiff University Clinical Epidemiology Interdisciplinary Research Group