Table of Contents

1. Introduction, 2. Principles, 3. Getting started; rapport and agendas, 4. Assessing importance, confidence and readiness, 5. Exploring importance and building confidence, 6. Exchanging information, 7. Reducing resistance, 8. Ending the consultation, 9. Common clinical encounters, 10. Learning to practise this approach, 11. Calls from the consulting room, 12. Example of a consultation, Appendices: Patient Hand-outs

Details

No. of pages:
240
Language:
English
Copyright:
© 2010
Published:
Imprint:
Churchill Livingstone
Electronic ISBN:
9780702043215
Electronic ISBN:
9780702060847