I. What is usability and why should I care?
A. Overview chapter Isbister and Schaffer (Editors)
Introduces key concepts and positions book for primary audiences: game developers and
students aspiring to work in game development. Addresses key concerns that developers
may have about adopting usability, and sets a broad road map of what is to come in the
B. Interview with Tobi Saulnier of 1st Playable
A discussion with the CEO of a small game studio about why and how she uses usability
techniques in her development.
C. Interview with Don Norman of Nielsen Norman group
A discussion with one of the preeiminent HCI practitioners of usability in design practice,
about how game developers may benefit from usability techniques, and about trends in
II. Usability techniques 101
A. Use of Classic usability techniques at Microsoft Games Wixon (Microsoft)
An overview of the tactics in use to improve games usability at one of the earliest
adopters of usability techniques.
B. Expert evaluation Laitinen (Adage, Helsinki)
Overview of how to conduct expert evaluations and when they can be of value in game
C. Heuristic evaluation Schaffer (RPI)
Overview of the use of heuristics in game evaluation.
D. Selling usability in the organization Noergaard (Copenhagen U.) & Rau (IO Interactive)
Overview of challenges and process for convincing your company to adopt usability
E. Think-aloud evaluation and other interview techniques Hounhoot (Philips Research)
Interview techniques including think-aloud and retrospective think-aloud as they apply to
F. Interview with Eric