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Front-Line Librarianship - 1st Edition - ISBN: 9780081027295, 9780081027783

Front-Line Librarianship

1st Edition

Life on the Job for Today’s Librarians

Author: Guy Robertson
Paperback ISBN: 9780081027295
eBook ISBN: 9780081027783
Imprint: Chandos Publishing
Published Date: 5th December 2018
Page Count: 297
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Table of Contents


  1. By Popular Demand: Various Genres and Tastes
  2. • Mystery Madness: Understanding the Demand for Crime Fiction in Libraries

    • Reaching the Outer Limits: Science Fiction in the Library

    • Life Enjoyed: The Appeal of Biography Collections

    Blankets will not protect you! An overview of Horror fiction

    • Making the Penguins Fly: Classics Collections in Public Libraries

    • Travel collections: Off the shelf, on the road

    Reading in season: How the yearly cycle affects your choice of books

    First love, printed and bound


  3. Social Studies
  4. • Circulation counter service in public and academic libraries: Dealing face-to-face with patrons

    • Keeping Up Appearances: Looking like a librarian in an age of paranoia

    • Moonlight Sonata: Librarians discuss their work after work

    • Life at the Cellular Level: Dealing with wireless communications in libraries

    • Alternative librarianship: Voices from the field

    • What care ye for raiment? Dress codes and styles in our libraries

    Manual matters: Developing successful guidelines and losing precious boredom


    What goes down: Library experiences of the urban poor

    • Keynoting: An honest overview

    • Who’s next door? Living with your library’s neighbours

    Worldwide weeding: When books no longer furnish a room

    • For your eyes only: Love and disorder in domestic libraries

    • Surviving hard times: How libraries can deal with recessions

    • Quote us freely: British librarians speak out about recent cutbacks


  5. Visiting the Library: People and Programs
  6. • Serving the solitary: Librarians demonstrate ‘in-reach’

    • Here’s looking at you, kid: What special visitors want when they tour your library

    • Feeling the warmth: Global warming and its effects on library operations

    • Abroad in your library: What tourists want, what they get

    • "It’s Not Just the Books!" Wheelchair patrons speak out

    • What’s cooking at your library: A special event

    • Cat care programs in public libraries: Providing essential information to owners

    • Discover your Inner Elf: Christmas programs for public libraries

    • Boo! Halloween in our libraries

    November memories: Librarians and patrons observe Remembrance Day

    • Gone astray: An exploration of library lost-and-founds

    • Confessions of a library Santa

    • Thanks for your recommendations: Front-line readers’ advisory services

    Gold, frankincense, and murder mysteries: Developing a corporate gift-giving program



  7. Senior Moments

• Leisure reading for seniors: Sorting out tastes and topics

• Finance, felines, and figuring it all out: Utilitarian reading for seniors

• Seniors: What they want and what they get in Canada’s public libraries

It’s never too late to Tolstoy: Reading clubs for seniors

‘Tis the season: Christmas programs for seniors


V. Library Technicians

• File under Tango: Lifelong learning for library technicians

• Just What Is ... A library technician? A look at current library technician training



VI. For the Record

• Records management for office managers: A special librarian’s Clip ’N Share

• CIA for beginners: Records management training for library technicians

• Paper crazy no more: Records management for library chaos junkies

• In retrospect: Developing a library history file at your public library



VII. Rare Books and Other Rubbish

• One for the books: Lectures on collecting from coast to coast

• Gold in the garbage: Making the most from the treasure in your trash

• Edition, printing, state: Serving book collectors at your public library





VIII. English Hours

• Here Be dragons: Continuing education in library history

• Spirited business: Styles of bookselling in Piccadilly

• Under the bridge with Margaret and Charles: Browsing at London’s Waterloo Book Fair

• A librarian’s London: Visiting the city of readers

• Finding Mr. Perfect: WH Smith in Paddington

Visiting Oxford: Lifelong memories from one day on the move



IX. Corporate concerns


• Maintaining IT security on the road

• E-pest alert

The info-thief






Front-Line Librarianship: Life on the Job for Librarians presents a diverse range of observations, viewpoints and useful commentary on the current workplace experiences of librarians and their associates. The book's author presents an unrivalled portrait of front-line librarianship that is based upon his unique experience and voice. Chapters consider workplace matters, the fate of hardcopy books, speechmaking at conferences, the effects of recessions on libraries, continuing education, and corporate gift-giving programs. This book will make an excellent and useful addition to library collections in library science.

Key Features

  • Tells stories and presents interviews, bringing color and texture to library experience
  • Shows librarianship from the perspective of a long-term practitioner
  • Gives different approaches to a great range of real-life workplace issues


Public library board members and trustees; library directors; chief librarians; assistant librarians; and senior library administrators in public, academic, and corporate/special libraries; acquisitions librarians in public and academic libraries; public library communications and marketing managers; public library program planners and "special events" managers; academics conducting research on the use of space in public libraries; academics conducting research on seniors’ use of public library facilities and collections; library Space planners in public, academic and corporate libraries; adult services librarians in public libraries; records managers in a variety of workplaces and sectors (private, government, non-profit); library facility managers in public, academic, and corporate libraries; technical writers working for public and academic libraries, and other information organizations; instructors on MLIS and library/information technician programs, especially those who teach courses in acquisitions, records management, human resources, reference services, services to seniors, and staff supervision


No. of pages:
© Chandos Publishing 2019
5th December 2018
Chandos Publishing
Paperback ISBN:
eBook ISBN:


"What Robertson writes is well worth reading." --Ian McCallum, The Australian Library Journal

"…interesting stories, hidden gems, and thought-provoking points." --Alison Fields, New Zealand Library and Information Management Journal

Ratings and Reviews

About the Author

Guy Robertson

Guy Robertson

Based in Vancouver, Canada, Guy Robertson is a senior instructor at Langara College, where he teaches library history, reference and readers’ advisory services, and records management. He is also an instructor in information security and risk management at the Justice Institute of British Columbia. He works as a consultant to organizations across North America, and has provided advice and services to libraries, archives, records centers, and museums in Europe and Asia. Mr. Robertson is noted for his research into book and manuscript theft, data loss and protection, and financial fraud and forgery. He has delivered keynote speeches, seminars, and workshops at conferences not only for librarians and archivists, but also for other professional and technical groups.

Affiliations and Expertise

Justice Institute of British Columbia, Canada; Adjunct professor, University of British Columbia; Senior instructor, Langara College