Description

The adoption of Information Technology (IT) and Information Systems (IS) represents significant financial investments, with alternative perspectives to the evaluation domain coming from both the public and private sectors. As a result of increasing IT/IS budgets and their growing significance within the development of an organizational infrastructure, the evaluation and performance measurement of new technology remains a perennial issue for management. This book offers a refreshing and updated insight into the social fabric and technical dimensions of IT/IS evaluation together with insights into approaches used to measure the impact of information systems on its stakeholders. In doing so, it describes the portfolio of appraisal techniques that support the justification of IT/IS investments. Evaluating Information Systems explores the concept of evaluation as an evolutionary and dynamic process that takes into account the ability of enterprise technologies to integrate information systems within and between organisations. In particular, when set against a backdrop of organisational learning. It examines the changing portfolio of benefits, costs and risks associated with the adoption and diffusion of technology in today's global marketplace. Finally approaches to impact assessment through performance management and benchmarking is discussed.

Key Features

* A unique reference work and examination of the IS evaluation 'life-cycle' * An holistic treatment of the subject beyond the normal prescriptive 'investment appraisal' approaches that reflects recent developments in the field * Essential text for students on business information systems courses and an insightful resource for professionals engaged in justifying IT/IS expenditure

Readership

Undergraduate, Advanced undergraduate students, Post Graduate information systems courses in Business Schools.

Details

No. of pages:
384
Language:
English
Copyright:
© 2008
Published:
Imprint:
Butterworth-Heinemann
Print ISBN:
9780750685870
Electronic ISBN:
9780080570105

About the authors

Zahir Irani

Director of Postgraduate Studies in the Department of Information Systems and Computing, Brunel University, UK. He is a non-executive director of a leading engineering company and consults for global organizations such as Royal Dutch Shell Petroleum, DERA, BMW and Adidas.

Affiliations and Expertise

Director of Postgraduate Studies in the Department of Information Systems and Computing, Brunel University, UK

Peter Love

Director of Research for the Working e-Business (We-B)Centre and Postgraduate Research Degree Coordinator in the School of Management Information Systems at Edith Cowan University, Australia. He also acts as the Asia Pacific Editor for Journal of Enterprise Information Management and Senior Editor for e-Government Quarterly.

Affiliations and Expertise

Director of Research for the Working e-Business (We-B)Centre and Postgraduate Research Degree Coordinator in the School of Management Information Systems at Curtin University of Technology,Australia