Enhanced Services Handbook - 1st Edition - ISBN: 9780750688918

Enhanced Services Handbook

1st Edition

Authors: Andrew Dearden
Paperback ISBN: 9780750688918
Imprint: Butterworth-Heinemann
Published Date: 21st November 2005
Page Count: 148

Secure Checkout

Personal information is secured with SSL technology.

Free Shipping

Free global shipping
No minimum order.


This title is directed primarily towards health care professionals outside of the United States. The Enhanced Services Handbook provides the background as to how ES came to be a fundamental part of the new GMS contract. It goes into some detail on what can be defined as an ES, and, perhaps more importantly, what cannot be defined as an ES counting towards the funding floor. It suggests ways to identify the costs of providing such a service, with methods to detemine the level of profit required. The book includes real examples of service specifications for real ES to provide examples of how to develop a service specification. It brings together all the important relevant documents from the GPC, the regulations and SFE, and examples of already established ES. It contains a comprehensive list of ES set up from around the UK.

Table of Contents

Acknowledgements. Library/Enhanced Service List held at GPC UK. Introduction. Why Enhanced Services? Enhanced Services within the New GMS Contract - Direct Enhanced Services (DES), National Enhanced Services (NES), Local Enhanced Services (LES). What can be Classified as an Enhanced Service? The Enhanced Service Floor; When is a Floor a Ceiling? Are GPs Preferred Providers for Enhanced Services? How to Develop a Service Specification for Enhanced Services. How to Work out the Price of an Enhanced Service. How to Say No to Unwanted or Unresourced Work. Basic Negotiating Skills. Appenices. Index.


No. of pages:
© Butterworth-Heinemann 2006
Paperback ISBN:

About the Author

Andrew Dearden

Affiliations and Expertise

Chairman of GPC Wales; Member GPC UK New GMS Contract Negotiating Team