A significant shift is taking place in libraries, with the purchase of e-resources accounting for the bulk of materials spending. Electronic Resource Management makes the case that technical services workflows need to make a corresponding shift toward e-centric models and highlights the increasing variety of e-formats that are forcing new developments in the field.

Six chapters cover key topics, including: technical services models, both past and emerging; staffing and workflow in electronic resource management; implementation and transformation of electronic resource management systems; the role of the electronic resource librarian in discovery systems, layers and tools; and academic library consortia and the evolving role of electronic resources and technology. The leading chapters include case studies from around the world, and a concluding chapter focuses on the disruptive nature of e-books and how broad adoption of this format is emerging as the tipping point towards holistic ‘resource management’, where separate technical services processes for print and electronic resources are finally merged.

Key Features

  • An emphasis on ‘access’ within the new technical services model
  • Focuses on the unique attributes of electronic resource management that are distinct from traditional print serials workflows
  • Covers consortia and how membership affects electronic resource management workflows, priorities, and technical processes


Professional academic librarians who work primarily in technical services, electronic resource management, acquisitions, and library systems

Table of Contents

Electronic Resource Management: Practical perspectives in a new technical services model


List of abbreviations



About the authors

Chapter 1: Emerging technical services models in the context of the past


Changes felt throughout technical services

From ownership to access

Blurring technical and public services

Automation as a trigger for downsizing

Lost opportunities

Organizational change as a mark of innovation

The first wave: accommodating electronic resources in a print-centric structure

The second wave: reorganizing to support the growth of electronic resources

Beginnings of the third wave: holistic electronic resource management

Learning from library automation

The role of sharing

The third wave: new organizational models

Preparing for the third wave

Case studies

Chapter 2: Electronic resource management: staffing and workflow


Serials librarianship shifts electronic

Electronic resource librarians: the public face of technical services

Workflow models: distribution or centralization

Defining electronic resource management and the role of new systems

Beyond electronic resource management

The present state of staffing


Case studies

Chapter 3: Electronic resource management systems: implementation and transformation


ERMS development triggered by the Digital Library Federation

ERMS implementations


The standards problem

A new paradigm: resource management

Resource management in the cloud

Applying resource management to academic libraries

Resource management as a catalyst for change within libraries


Case studies



No. of pages:
© 2012
Chandos Publishing
Print ISBN:
Electronic ISBN:

About the editors

Anne Elguindi

Anne C. Elguindi is the Director of Information Delivery Services at the American University Library in Washington, D.C., responsible for the Electronic Resources Management, Access Services, Cataloging Services, and Acquisitions units. Prior to this she was a Reference and Data Services Librarian at the University of North Carolina at Charlotte, and Public Services Librarian at Western Piedmont Community College, USA.

Kari Schmidt

Kari Schmidt is the Electronic Resources Librarian and Head of the Electronic Resources Management Unit at the American University Library in Washington, D.C. Prior to this she held the same post at the University of Maryland and was Assistant Director for Resource Management at Georgetown University’s Medical Center Library, USA.

Affiliations and Expertise

American University Library, USA