Good police officers are often promoted into supervisory positions with little or no training for what makes a good manager. Effective Police Supervision is a core text used in college-level classes on supervisory practices in criminal justice. This popular book combines behavioral theory with case studies that allow the reader to identify and resolve personal and organizational problems. It provides readers with an understanding of group behaviors and organizational dynamics, with a focus on effectiveness as well as proficiency, and on how a supervisor can help to create an effective organization. This book is also a vital tool in the preparation of police officers for promotional exams.

Key Features

  • Each chapter includes important key terms and opens with a case study to illustrate important concepts
  • New material has been added throughout the textbook on police accountability, police involvement with news media, dealing with social media, and avoiding scandals
  • Used nationwide for police promotional exams
  • A study guide including learning objectives, key terms, chapter summaries, and review questions is available for purchase (ISBN: 9780323280044)


Students and professionals in the criminal justice field. Law enforcement and promotional exam agencies, and officers studying for promotional exams.

Table of Contents

1. Supervision — The Management Task

2. Community-Oriented Policing and Problem Solving — Improving Neighborhood Quality of Life

3. Interpersonal Communications — Striving for Effectiveness

4. Motivation — A Prerequisite for Success

5. Leadership — The Integrative Variable

6. Team Building — Maximizing the Group Process

7. Change — Coping with Organizational Life

8. Performance Appraisal — The Key to Police Personnel Development

9. Training, Coaching, Counseling, and Mentoring — Helping Officers Grow and Develop

10. Discipline — An Essential Element of Police Supervision

11. Internal Discipline — A System of Accountability

12. Supervising the Difficult Employee — Special Considerations

13. Supervising Minorities — Respecting Individual and Cultural Differences

14. Tactical Operations — Critical Incident Deployment

15. Labor Relations — Problem Solving through Constructive Conflict

16. Homeland Security and Terrorism — A Changing Role


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© 2015
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"…, this textbook explains the supervisory process in community policing…. Updated to reflect current research and knowledge, this edition has new material on police accountability, involvement with the news media, dealing with social media, and avoiding scandals.", April 2014