Effective Police Supervision

6th Edition

Authors: Harry More Larry Miller
Paperback ISBN: 9781437755862
Imprint: Anderson
Published Date: 26th October 2010
Page Count: 612


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Good police officers are often promoted into supervisory positions with little or no training for what makes a good manager. Effective Police Supervision is a core text used in college-level classes on supervisory practices in criminal justice. This popular book combines behavioral theory with case studies that allow the reader to identify and resolve personal and organizational problems. It provides readers with an understanding of the group behaviors and organizational dynamics, with a focus on effectiveness as well as proficiency, and on how a supervisor can help to create an effective organization. This book is also a vital tool in the preparation of police officers for promotional exams.

This revised and updated edition has a new chapter Homeland Security and Terrorism -- A Changing Role. New material has been added throughout the textbook on the following topics: characteristics of an effective coach, mentoring, work values, unions, dealing with change, supervisory styles, empowerment, SARA, identifying stakeholders, dealing with Limited English Proficient individuals, intercultural communication, and equity theory. The case studies and references have been throgoughly updated and expanded.

Key Features

    • Each chapter opens with a case study to illustrate the concept and includes key terms.
    • Contains a new chapter on homeland security and terrorism and how they are changing the role of the police supervisor.
    • Used nationwide for police promotional exams.


    Students and professionals in the criminal justice field. Law enforcement and promotional exam agencies, and officers studying for promotional exams.

    Table of Contents

    1. Supervision — The Management Task

    2. Community-Oriented Policing and Problem Solving — Improving Neighborhood Quality of Life

    3. Interpersonal Communications — Striving for Effectiveness

    4. Motivation — A Prerequisite for Success

    5. Leadership — The Integrative Variable

    6. Team Building — Maximizing the Group Process

    7. Change — Coping with Organizational Life

    8. Performance Appraisal — The Key to Police Personnel Development

    9. Training, Coaching, Counseling, and Mentoring — Helping Officers Grow and Develop

    10. Discipline — An Essential Element of Police Supervision

    11. Internal Discipline — A System of Accountability

    12. Supervising the Difficult Employee — Special Considerations

    13. Supervising Minorities — Respecting Individual and Cultural Differences

    14. Tactical Operations — Critical Incident Deployment

    15. Labor Relations — Problem Solving through Constructive Conflict

    16. Homeland Security and Terrorism — A Changing Role



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    © Anderson 2011
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    About the Author

    Harry More

    Harry W. More is a Professor Emeritus at San Jose State University, and a past president of the Academy of Criminal Justice Sciences and the Western Society of Criminology. He has taught at Washington State University; Indiana University of Pennsylvania, where he started and chaired the Criminology program; and San Jose State University, where he chaired the Department of Administration of Justice and created the Bureau of Administration of Justice. Outside of the university setting, he has been employed by the U.S. Secret Service, worked in juvenile probation, and taught in-service personnel in management in California, Ohio, and Oregon. Currently the President of the Law Enforcement Consulting Group, More has written numerous articles and authored or edited more than 40 texts.

    Affiliations and Expertise

    Professor Emeritus, San Jose State University, CA, USA

    Larry Miller

    Larry S. Miller is Distinguished Professor and Chair of Criminal Justice and Criminology at East Tennessee State University (ETSU). He received his Bachelor of Science from ETSU, a Master of Science from Eastern Kentucky University, and his Ph.D. in Health & Safety with collaterals in Forensic Anthropology and Criminology from The University of Tennessee. Miller, who has worked as a police officer, criminal investigator, and crime laboratory director, teaches in the area of law enforcement and is the author of several books on topics including criminal investigation, criminal justice report writing, police photography, and more.

    Affiliations and Expertise

    East Tennessee State University, Johnson City, USA