Effective Communication for Health Professionals - 2nd Edition - ISBN: 9780323625456, 9780323681322

Effective Communication for Health Professionals

2nd Edition

Paperback ISBN: 9780323625456
eBook ISBN: 9780323681322
eBook ISBN: 9780323681339
eBook ISBN: 9780323681346
Imprint: Elsevier
Published Date: 9th November 2019
Page Count: 256

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Ensure you have the skills to effectively communicate with patients and other healthcare professionals! With its easy-to-read style, Effective Communication for Health Professionals, 2nd edition, is loaded with useful tips and exercises to help you learn the universal (and necessary) practice of communication. This full-color second edition reflects current therapeutic techniques, including Communication Guidelines feature boxes, Words at Work dialogue boxes, added case studies, and all-new content exploring the most current communication tools in the modern health care setting. In addition, interactive exercises on the Evolve companion website encourages you to practice therapeutic communication techniques in real-life situations.

Key Features

  • UNIQUE! Interactive activities on accompanying Evolve site include a variety of application exercises such as scenarios with voice mail messages and patient/caregiver interviews.
  • Easy-to-read style provides practical information, hints, and tips.
  • Test Your Communication IQ boxes provide you with a short self-assessment test at the beginning of each chapter.
  • Spotlight on Success boxes provide you with useful, practical tips for improving workplace habits and communication.
  • Expanding Critical Thinking boxes provide actual case examples and activities with useful tips to help you apply what you’ve learned to practice.
  • Legal Eagle boxes provide useful tips that focus on honesty, as well as ethical and legal communication between patients and healthcare workers.
  • End-of-chapter questions and exercises help you to use knowledge learned from topics presented in the chapter.

Table of Contents

1. Communicating in Health Care
2. Gathering Information
3. Educating Patients
4. Communicating with Diverse Patient Groups
5. Communicating Through Barriers
6. Communicating Through Illnesses and Disorders
7. Communicating Through the Grief Process
8. Communicating in the Workplace
9. Documenting Patient Care

Appendix A Answers to Checking Your Comprehension


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© Elsevier 2020
9th November 2019
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