Digital Outcasts

Digital Outcasts

Moving Technology Forward without Leaving People Behind

1st Edition - March 18, 2013

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  • Author: Kel Smith
  • eBook ISBN: 9780124047136
  • Paperback ISBN: 9780124047051

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The blind person who tries to make an online purchase. The young girl who cannot speak due to a cognitive disability. The man confined to his home due to permanent injury. The single mother with a long-term illness who struggles to feed her family.With one in seven people worldwide currently living with a disability, the term "outcast" covers numerous scenarios. Digital outcasts rely on technology for everyday services that many people take for granted. However, poorly designed products risk alienating this important (and growing) population.Through a "grass roots" approach to innovation, digital outcasts are gradually taking action to transform their lives and communities. This emerging trend provides exciting learning opportunities for all of us.Citing real-world case studies from healthcare to social science, this book examines the emerging legal and cultural impact of inclusive design.

Key Features

  • Gain a better understanding of how people with disabilities use technology
  • Discover pitfalls and approaches to help you stay current in your UX practices
  • Anticipate a future in which ambient benefit can be achieved for people of all abilities and backgrounds


UX professionals (UX designers, usability engineers, usability architects, usability researchers, UX managers)

Table of Contents

    • Dedication
    • In praise of Digital Outcasts: Moving Technology Forward without Leaving People Behind
    • Acknowledgments
    • Foreward
    • Preface
    • What this Book is About
    • Who Should Read this Book?
    • How to Read this Book
    • Chapter 1. Who are Digital Outcasts?
      • Introduction
      • What is the Question?
      • A Growing Demographic
      • Our Attitude Toward Disability
      • Digital Natives, Digital Immigrants, and Digital Outcasts
      • Walking on the Moon: A Lesson in Self-Preservation
    • Chapter 2. Interpreting Ability
      • The Continuum of Human Competence
      • Understanding the Social Impact of Disability
      • How People with Disabilities Use Technology
      • Of Bees and Chess: Adapting and Evolving
      • Case Study: Lost Voice Guy
    • Chapter 3. Why Accessibility Alone Isn’t Enough
      • Understanding Design
      • Accessibility vs Usability
      • Values-Based Design
      • Beyond Accessibility to Inclusion
    • Chapter 4. Accessibility and the Real World
      • Building a Business Rationale
      • Why Lawsuits Don’t Always Work
      • Disability and Employment Rights
      • Building Innovative Accessibility Teams
    • Chapter 5. Defining Inclusive Innovation
      • “What If?” vs “So What?”
      • Defining Innovation
      • The “Post-PC” Era of Assistive Devices
      • Innovation and the Digital Outcast
      • Case Study: A Better Way to Buy Groceries
    • Chapter 6. Playing for Health
      • A “High-Tech, Low-Touch” Society
      • The Importance of Reinforcement
      • Video Game Accessibility
      • The Space between: Patient Rehabilitation and Accessible Gaming
      • Computers in Your Clothes
      • Motion Sensitive: Using the Kinect to Connect
      • Case Study: This is the Cabinet that Turns You into Paul McCartney
    • Chapter 7. Virtual Reality, Universal Life
      • Exploring a Parallel World
      • Where Mind and Body Meet
      • Cybertherapy and the Rubber Hand Illusion
      • Virtual Communities of Practice
      • Case Study: Snowmen and Spiders
    • Chapter 8. Inclusive Design is the New Green
      • The New Green
      • Everybody Wants to Rule the World
      • Product Design as Social Responsibility
      • The Things We do for Love
      • Case Study: It Takes a Village
    • Chapter 9. Designing for Tomorrow’s Digital Outcasts
      • Embodied Interaction Through the Senses
      • Touching and Not Touching
      • Cognitive Computing
      • The Ethics of Cyberhumanity
    • Chapter 10. The Future Is Already Here
      • Killing the Digital Outcast Stereotype
      • The Future of Web Accessibility
      • We are all Digital Outcasts
      • Walking on the Moon: Aftermath
    • References
    • Index

Product details

  • No. of pages: 288
  • Language: English
  • Copyright: © Morgan Kaufmann 2013
  • Published: March 18, 2013
  • Imprint: Morgan Kaufmann
  • eBook ISBN: 9780124047136
  • Paperback ISBN: 9780124047051

About the Author

Kel Smith

Kel Smith (Principal, Anikto LLC) is a longtime speaker, author and practitioner on digital accessibility. The Pentagon Library, Springer-Verlag, the American Law Institute, the American Bar Association, the International Journal of E-Politics, Kent State’s Knowledge Management Program, the Sandra Day O’Connor College of Law, the E-Access Bulletin and UX Magazine (UPA) have published his papers and articles. His presentations include three appearances at the CSUN Conference for Persons with Disabilities (San Diego), two stints at World Future Society (Boston and Vancouver), the Royal National Institute of the Blind (London), the Interaction Design Association (Savannah), the Unitech ICT Network (Oslo), the Society for Technical Communications (Sacramento) and the Universitat Autònoma (Barcelona). A current member of the Interaction Design Association (IxDA) and the Usability Professionals’ Association (UPA), Kel served two terms as Vice Chair of the Philadelphia chapter of ACM/SIG-CHI for computer-human interaction. He earned his BFA in photography from the Maryland Institute College of Art and studied cognitive science as part of the MS program at Philadelphia University.

Affiliations and Expertise

(Principal, Anikto LLC) is a longtime speaker, author, and practitioner on digital accessibility.

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