Developing Hospitality Properties and Facilities

2nd Edition

Authors: Josef Ransley Hadyn Ingram
Paperback ISBN: 9780750659826
Imprint: Butterworth-Heinemann
Published Date: 26th May 2004
Page Count: 352


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Developing Hospitality Properties and Facilities sets out some of the key issues in developing hospitality properties from the hospitality manager's perspective. From the original concept, through each part of the process, it provides an essential guide for students and professionals on how to manage hospitality facilities to their best effect, using a model-based insight into the process in an informed, but non-technical way.

Now in its second edition, this successful text has been updated with new international case studies from companies such as MyTravel, Disneyland Paris Hotel, Elysium Beach Resort Cyprus and many others. It also includes new chapters from well-known authors. With contributions from both academics and practitioners, this book looks at design, building issues, operational relationships, and therefore provides the hospitality manager with insight into how these areas work and what they need to know in order to get the best out of them.

Key Features

  • The only text that bridges the gap between generic and applied texts for students and practitioners in hospitality and tourism
  • Updated with international case studies such as Disneyland Paris, Radisson SAS, Brussels and Elysium Beach Resort, Cyprus
  • New contributions from acclaimed authors and figures in the industry, such as Richard Penner and Jan de Roos, Cornell University, USA


Third/fourth year undergraduates and postgraduates studying tourism and tourism management; industry/practitioner audience.

Table of Contents

Introduction; Concepts: Concepts (Ransley, Ingram); Feasibility (Ward); Design (Ransley); Planning: Development strategy (Slattery); Project finance (deRoos); Legal agreements and contracts (Rouse); Construction: The design team (Ransley); Building costs (Rawlinson); Managing construction (Ransley, Pearce); Operations: Operational planning and relationships (Penner); Planning accommodation (Davis); Service provision (Pantin, Ransley); Asset management: Asset management (Bridge, de Haast); Product development and brand management (Ransley); International and cultural issues (Ransley); Conclusions; Case study one: Rosehill Enterprises; Case study two: Fortuna Inc.; Glossary of terms; Index


No. of pages:
© Butterworth-Heinemann 2004
Paperback ISBN:

About the Author

Josef Ransley

Affiliations and Expertise

Chartered Designer and Hotel Development Consultant, Chairman of SBT Ransley, Visiting Fellow, School of Management Studies, University of Surrey.

Hadyn Ingram

Affiliations and Expertise

Professor at Revans University, The University of Action Learning, a Director of Clovelly Hotel Consultancy and a Lecturer in Hotel Management at the University of Surrey.


Praise for the previous edition: "I commend this book to you as a really good read." David M C Michels, Chief Executive, Hilton International "This book.. will add significantly to the body of knowledge available to students and practitioners alike" David Wood, Chief Executive, Hotel and Catering International Management Association (HCIMA)