Designing the Search Experience
The Information Architecture of Discovery
Description
Key Features
- Understand how people search, and how the concepts of information seeking, information foraging, and sensemaking underpin the search process
- Apply the principles of user-centered design to the search box, search results, faceted navigation, mobile interfaces, social search, and much more
- Design the cross-channel search experiences of tomorrow that span desktop, tablet, mobile, and other devices
Readership
Information architects, user experience designers, search engineers, project developers and managers, researchers and students in information retrieval, human-information interaction, and HCI
Table of Contents
Dedication
Contributors
About the Authors
Acknowledgments
Introduction
Part 1. A Framework for Search and Discovery
The Dimensions of Search User Experience
Chapter 1. The User
Novices and Experts
Verbal and Visual Learners
Summary
References
Chapter 2. Information Seeking
Models of Information Seeking
Information Foraging
Sensemaking
Stages of Information Seeking
Summary
References
Chapter 3. Context
A Framework for Context
A Context-Based Model of Search
Physical Context
The Information Landscape
Summary
References
Chapter 4. Modes of Search and Discovery
Search Modes and Frameworks
Designing for Search Modes
Mode Chains and Patterns
Designing for Mode Chains
Summary
References
Part 2. Design Solutions
Chapter 5. Formulating the Query
Entering the Query
Refining the Query
Keeping on Track
Summary and Best Practices
References
Chapter 6. Displaying and Manipulating Results
Displaying Search Results
Search Results Pages
Manipulating Search Results
Summary and Best Practices
References
Chapter 7. Faceted Search
Definitions
Layout
Default State
Display Formats
Showing Additional Values
Communicating the Navigational State
Interaction Patterns
Summary and Best Practices
References
Chapter 8. Mobile Search
Mobile Information Seeking
Mobile Design Principles
Mobile Design Solutions
Summary
References
Chapter 9. Social Search
Three Circles of Collaboration
Designing for Inner Circle Collaboration
Designing for Social Circle Collaboration
Designing for Outer Circle Collaboration
Summary
References
Part 3. Designing the Future
Chapter 10. Cross-Channel Information Interaction
The Postdesktop Era
Optimization
Consistency
Continuity
The Cross-Channel Blueprint
Experience Maps
Summary
References
Index
Product details
About the Authors
Tony Russell-Rose
His academic qualifications include a PhD in human-computer interaction, an MSc in cognitive psychology and a first degree in engineering, majoring in human factors. He also holds the position of Honorary Visiting Fellow at the Centre for Interactive Systems Research, City University, London.
He is currently vice-chair of the BCS Information Retrieval group and chair of the IEHF Human-Computer Interaction group.
Affiliations and Expertise
Tyler Tate
Tyler also organizes the Enterprise Search London meetup. He has written articles for online publications such as A List Apart, Boxes & Arrows, UX Magazine, Johnny Holland, UX Matters, and Smashing Magazine, and has created two CSS frameworks-the 1KB CSS Grid and the Semantic Grid System-which have been downloaded hundreds of thousands of times. He is @TylerTate on Twitter and blogs at TylerTate.com. Tyler is an American currently living in Cambridgeshire, England with his wife, Ruth, and two boys, Galileo and Atticus.