Crew Resource Management - 3rd Edition - ISBN: 9780128129951

Crew Resource Management

3rd Edition

Editors: Barbara Kanki Jose Anca Thomas Chidester
Paperback ISBN: 9780128129951
Imprint: Academic Press
Published Date: 24th January 2019
Page Count: 625
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Crew Resource Management, Third Edition, reflects advancements made in the conceptual foundation, methods and approaches of applying CRM in the aviation industry. Because CRM training has the practical goal of enhancing flight safety through more effective flight crew performance, this new edition adapts itself to fit the users, the task and operational and regulatory environments, all of which are continually evolving. Each contributor examines techniques and tells stories that best illustrate CRM concepts and training. The book discusses the actual history and research foundation of CRM, but also stresses the importance of making adaptive changes and advancements.

New chapters include: CRM and Individual Resilience, Cross-Functional CRM, CRM and Risk Management/Safety Management Systems, MRM for Technical Operations, New Technologies for Delivering CRM Training, and Regulatory Changes Outside the US.

Key Features

  • Addresses the expanded operating environment of pilots, flight attendants, dispatchers, and more
  • Assists developers and practitioners in building effective programs
  • Describes the best practices and tools for supporting CRM training in individual organizations
  • Highlights new advances and approaches to CRM
  • Includes six completely new chapters


Training and safety managers in the aviation industry; CRM users in the aviation system; and human factors educators and researchers. Secondary market includes researchers in social psychology, human factors, communication studies, operations management, and safety and risk management

Table of Contents

  1. Why CRM? Empirical and Theoretical Bases of Human Factors Training
    2. Teamwork and Organizational Factors
    3. Crews as Groups: Their Formation and Their Leadership
    4. Communications and CRM
    5. Flight Crew Decision-Making
    6. CRM (Non-Technical Skills): Applications for and Beyond the Flight Deck
    7. CRM and Individual Resilience 
    8. The Design, Delivery, and Evaluation of Crew Resource Management Training
    9. Line Oriented Flight Training (LOFT)
    10. Line Operations Simulation Development Tools
    11. Crew Resource Management (CRM) and Line Operations Safety Audit (LOSA)
    12. CRM and Risk Management/Safety Management Systems
    13. The Migration of Crew Resource Management Training
    14. Cross-Functional Crew Resource Management
    15. MRM for Technical Operations
    16. New Technologies for Delivering CRM Training
    17. A Regulatory Perspective I
    18. A Regulatory Perspective II
    19. A Regulatory Perspective III
    20. The Accident Investigator's Perspective
    21. The Airlines' Perspective: Effectively Applying Crew Resource Management Principles in Today's Aviation Environment
    22. Conversations on CRM from Outside the USA
    23. The Military Perspective
    24. Airline Pilot Training Today and Tomorrow
    25. The Future of CRM


No. of pages:
© Academic Press 2019
Academic Press
Paperback ISBN:

About the Editor

Barbara Kanki

Dr. Barbara Kanki served as a Research Scientist at the National Aeronautics and Space Administration (NASA), Ames Research Center (Moffett Field, California) in the Human Systems Integration Division. Over her tenure of more than 25 years, she conducted human performance research in support of NASA Aviation Safety Programs, Human Factors and Performance for Space Safety, and a variety of Human Factors programs for the Federal Aviation Administration (FAA). In a consulting role she worked with other high risk industries such as the medical and nuclear power fields. Dr. Kanki’s research activities have ranged across human factors topics such as crew communication and coordination, organizational factors, information and workload management for aviation operations including flight crews, ground control, and technical operations. Her research interests include human-centered procedure and document design, integration and training for new technologies as well as safety topics such as voluntary reporting and event investigation. She has supported the space side of NASA in human and socio-technical risk factors, team training, and procedure design primarily for the space shuttle program at Kennedy Space Center and has participated on NASA mishap boards, safety assessments and National Transportation Safety Board human performance investigations. After retiring from NASA in 2014, Dr. Kanki continues to contribute to NASA projects and FAA/industry groups, and is the current chair of the Human Performance working group of the International Association for the Advancement of Space Safety. Dr. Kanki received her doctorate in Behavioral Sciences from the University of Chicago, where she specialized in the areas of communication and group dynamics. She continues to author, edit, and review books, journals, and papers on human factors topics.

Affiliations and Expertise

NASA, Ames Research Center, Moffett Field, California, USA

Jose Anca

Affiliations and Expertise

Human Factors Psychology, Interfleet Technology, Sydney, Australia

Thomas Chidester

Tom Chidester joined the Federal Aviation Administration’s Civil Aerospace Medical Institute (CAMI) in December of 2005 to serve as Manager of the Human Factors Research Branch, and was promoted to Aerospace Human Factors Division Manager in August 2008. In 2013, he began acting as the Deputy Director of CAMI, and was selected for this position in 2014. He previously conducted research at NASA Ames Research Center and managed Human Factors and Safety Training for American Airlines. His experience includes developing classroom and simulator training programs, and analysis, publication, and reporting for FOQA and ASAP programs. Tom holds Masters and Doctoral degrees in Psychology from the University of Texas at Austin.

Affiliations and Expertise

Deputy Director, Civil Aerospace Medical Institute, Federal Aviation Administration, Oklahoma City, OK USA

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