Secure CheckoutPersonal information is secured with SSL technology.
Free ShippingFree global shipping
No minimum order.
Computer-Mediated Communication Systems: Status and Evaluation synthesizes current knowledge about computerized conferencing systems, electronic mail, and office information-communication systems. It should be of interest both to students and researchers studying this new form of electronic communication and to organizations that are planning the installation of electronic mail or other computer-mediated communication systems and that need to be aware of the information gleaned from the studies presented here. The book is organized into four main sections, focusing on the following issues: (1) What are the important considerations in designing software or choosing a system from the many available options and capabilities? (2) What factors determine whether such systems are likely to be accepted or rejected? (3) What are the likely impacts of such systems upon the individuals, groups, and organizations which use them? It is not the economic costs and benefits, but the social problems and ""payoffs"" in the form of enhanced performance and organizational efficiency that should be the main considerations in deciding whether or not to use a computer-mediated communication system. (4) Given the conditional nature of many of the possible impacts, no system should be implemented without formal evaluation and feedback from users to guide the implementation. The major kinds of evaluational strategies that have been successfully employed are described in this book.
Overview of the Medium
Methodology: How the Data Were Gathered
Descriptions of the Systems and Groups Studied
The Context of Computer-Mediated Communication Systems
2. System Design
System Software Factors
General Interface Characteristics
Other Factors: Interactive Systems Design
Factors Specific to Computer-Mediated Communication Systems
Summary and Conclusions
Addendum: Groupware: The Process and Impacts of Design Choices
3. Acceptance and Usage of Computer-Mediated Communication Systems
The Conceptualization and Measurement of Acceptance
Findings of Previous Studies
The Predictive Power of Individual Characteristics
Group Factors in Determining Acceptance
4. Impacts of Computer-Mediated Communications upon Individuals and Groups
Toward a Definition of Impacts
Cognitive Impacts on Individuals
Affective Impacts on Individuals
Behavioral Impacts on Individuals
Cognitive Impacts on Groups
Affective Impacts on Groups
Behavioral Impacts on Groups
5. Appropriate Research Methodology
Goals of Evaluation
Data Collection and Analysis Methods
New Methodological Tools
6. Summary and Conclusions
Reflections on the Delphi Process
Appendix: Background Information on the Systems and Studies
- No. of pages:
- © Academic Press 1982
- 28th December 1982
- Academic Press
- eBook ISBN:
Elsevier.com visitor survey
We are always looking for ways to improve customer experience on Elsevier.com.
We would like to ask you for a moment of your time to fill in a short questionnaire, at the end of your visit.
If you decide to participate, a new browser tab will open so you can complete the survey after you have completed your visit to this website.
Thanks in advance for your time.