Table of Contents

Introduction. Basic communication skills. The medical interview. Giving information. Breaking bad news. Taking a sexual history. Communicating with patients from different cultural backgrounds. Guidelines on communicating with children and young people. Communication with a patient's family. Mistakes, complaints and litigation. Challenging consultations: special problems in doctor-patient communication. Communicating with patients and colleagues: learning more about how personal issues affect professional realtionships. Exercises. Appendices.

Details

No. of pages:
222
Language:
English
Copyright:
© 2009
Published:
Imprint:
Churchill Livingstone
Print ISBN:
9780702030581
Electronic ISBN:
9780702057953