Table of Contents

Introduction. Basic communication skills. The medical interview. Giving information. Breaking bad news. Taking a sexual history. Communicating with patients from different cultural backgrounds. Guidelines on communicating with children and young people. Communication with a patient's family. Mistakes, complaints and litigation. Challenging consultations: special problems in doctor-patient communication. Communicating with patients and colleagues: learning more about how personal issues affect professional realtionships. Exercises. Appendices.

Details

No. of pages:
222
Language:
English
Copyright:
© 2009
Published:
Imprint:
Churchill Livingstone
Print ISBN:
9780702030581
Electronic ISBN:
9780702042034

About the authors

Margaret Lloyd

Affiliations and Expertise

Emeritus Professor of Primary Care and Medical Education, University College Medical College, University College London, UK

Robert Bor

Affiliations and Expertise

Consultant Clinical Psychologist, Royal Free Hospital, London, UK