Over the years since this book was first published the teaching of communication skills has steadily evolved in both undergraduate and postgraduate education. The aim has been to educate a generation of doctors to communicate effectively and sensitively with patients, relatives and colleagues. Doctors increasingly recognise that communication skills in medical practice are not simply about positive engagement with patients but that effective communication also helps to better understand a patient's problem, the impact it has on the patient's life and relationships, and also how best to manage the problem.
The purpose of this book is to produce a practical guide to the learning and development of communication skills that is of value to students throughout their careers. The order of the chapters reflects this development, from basic communication skills to those required in dealing with challenging situations. Since the last edition there has been continuing research in all aspects of communication in medicine and this is reflected both in the text and references.
- This is a practical guide to learning and developing communication skills throughout medical training.
- The chapters range from the development of basic skills to those dealing with challenging and difficult situations.
- Core skills in clinical communication
- Gathering information
- Discussing sensitive topics
- Sharing information
- Shared decision making
- Breaking bad news
- Communicating with a patient’s family
- Communicating with children and young people
- Communicating with people from different cultural backgrounds
- Diversity in communication
- Communicating about medical error
- No. of pages:
- © Elsevier 2019
- 1st April 2018
- eBook ISBN:
- Paperback ISBN:
Emeritus Professor of Primary Care and Medical Education, University College Medical College, University College London, UK
Consultant Clinical Psychologist, Royal Free Hospital, London, UK
Senior Lecturer in Clinical Communication, UCL Medical School, Royal Free Hospital, London, UK