Most recent volume


Volume . Managing Employee Retention

Authors: Jack J. Phillips Adele O. Connell
During the past decade, employee turnover has become a very serious problem for organizations. Managing retention and keeping the turnover rate below target and industry norms is one of the most challenging issues facing business. All indications point toward the issue compounding in the future and, even as economic times change, turnover will continue to be an important issue for most job groups. Yet despite these facts employee turnover continues to be the most unappreciated and undervalued issue facing business leaders. There are a variety of reasons for this, for example, the true cost of employee turnover is often underestimated. The causes of turnover are not adequately identified, and solutions are often not matched with the causes, so they fail. Preventive measures are either not in place or do not target the issues properly, and therefore have little or no effect, and a method for measuring progress and identifying a monetary value (ROI) on retention does not exist in most organizations. 'Managing Employee Retention' is a practical guide for managers to retain their talented employees. It shows how to manage and monitor turnover and how to develop the ROI of keeping your talent using innovative retention programs. The book presents a logical process of managing retention, from identifying turnover costs and causes, designing solutions that match the causes of turnover, developing tools for tracking turnover and placing alerts when action is needed, and measuring the ROI of retention programs.

Additional volumes


Human Performance Improvement

Published: 2nd March 2007 Authors: William J. Rothwell Carolyn K. Hohne Stephen B. King

The Chief Learning Officer

Published: 23rd October 2006 Authors: Tamar Elkeles Jack J. Phillips

The ROI Fieldbook

Published: 12th September 2006 Authors: Patricia Phillips Jack J. Phillips Ron Stone Holly Burkett

Coaching that Counts

Published: 14th December 2004 Authors: Dianna Anderson Merrill Anderson

Human Performance Consulting

Author: James S. Pepitone

Performance Through Learning

Published: 27th April 2004 Authors: Carol Gorelick Kurt April Nick Milton, Ph.D.

Achieving the Perfect Fit

Authors: Nick Boulter Murray Dalziel, Ph.D. Jackie Hill

Corporate Performance Management

Authors: David Wade Ron Recardo

The Global Advantage

Author: Michael J. Marquardt, Ed.D.

HR to the Rescue

Editors: Edward M. Mone Manuel London, Ph.D.

Managing Change Effectively

Author: Andrew Kirkpatrick

Bottom-Line Organization Development

Author: Merrill Anderson

Accountability in Human Resource Management

Author: Jack J. Phillips

The Power of 360° Feedback

Authors: David A. Waldman, Ph.D. Leanne E. Atwater, Ph.D.

HRD Trends Worldwide

Author: Jack J. Phillips

Bottom-Line Call Center Management

Published: 31st March 2004 Author: David L. Butler

The Diversity Scorecard

Published: 15th December 2003 Author: Edward Hubbard

Return on Investment in Training and Performance Improvement Programs

Published: 5th May 2003 Author: Jack J. Phillips

Linking Learning and Performance

Published: 21st December 2001 Author: Toni Hodges

Developing Supervisors and Team Leaders

Published: 15th May 2001 Author: Andrew Kirkpatrick

HRD Survival Skills

Published: 30th June 1998 Author: Jessica Levant