Series: Improving Human Performance

Most recent volume


Volume . Handbook of Training Evaluation and Measurement Methods

Published: 1st February 2015 Editors: Jack J. Phillips Patricia Phillips
Now in its fourth edition, this book is an invaluable reference for professionals involved in human resource development. It is also an important text for those professionals continuing their professional development through certification programs on the subject of ROI. Today’s economic climate demands that anyone involved in training and development be able to both produce and document results and show clearly how they can add value to the organization. This practical guide gives you step by step details on: Developing and implementing a results-based approach to HRD Selecting the best data-collection methods to suit your needs Determining the costs and calculating the ROI Increasing management support for HRD programs Written by Drs Jack Phillips and Patti Phillips, who are internationally recognized leaders in measurement and evaluation of Training and Development.

Additional volumes


The Human Resources Scorecard

Published: 1st February 2011 Editors: Jack J. Phillips Patricia Phillips Ron Stone

Human Performance Improvement

Published: 2nd March 2007 Editors: William J. Rothwell Carolyn K. Hohne Stephen B. King

The Chief Learning Officer

Published: 23rd October 2006 Editors: Tamar Elkeles Jack J. Phillips

The ROI Fieldbook CD-ROM

Published: 18th September 2006 Editors: Jack J. Phillips Patricia Phillips Ron Stone Holly Burkett

The ROI Fieldbook

Published: 12th September 2006 Editors: Patricia Phillips Jack J. Phillips Ron Stone Holly Burkett

Coaching that Counts

Published: 14th December 2004 Editors: Dianna Anderson Merrill Anderson

Performance Through Learning

Published: 27th April 2004 Editors: Carol Gorelick Kurt April Nick Milton, Ph.D.

Bottom-Line Call Center Management

Published: 31st March 2004 Editors: David L. Butler

The Diversity Scorecard

Published: 15th December 2003 Editors: Edward Hubbard

Managing Employee Retention

Published: 21st October 2003 Editors: Jack J. Phillips Adele O. Connell

Bottom-Line Organization Development

Published: 2nd October 2003 Editors: Merrill Anderson

Return on Investment in Training and Performance Improvement Programs

Published: 5th May 2003 Editors: Jack J. Phillips

The Project Management Scorecard

Published: 11th June 2002 Editors: Jack J. Phillips Timothy W. Bothell G. Lynne Snead

Linking Learning and Performance

Published: 21st December 2001 Editors: Toni Hodges

Managing Change Effectively

Published: 27th July 2001 Editors: Andrew Kirkpatrick

Corporate Performance Management

Published: 27th July 2001 Editors: David Wade Ron Recardo

The Human Resources Scorecard

Published: 16th May 2001 Editors: Jack J. Phillips Ron Stone Patricia Phillips

Developing Supervisors and Team Leaders

Published: 15th May 2001 Editors: Andrew Kirkpatrick

Human Performance Consulting

Published: 26th October 2000 Editors: James S. Pepitone

Human Performance Improvement

Published: 26th October 2000 Editors: William J. Rothwell Carolyn K. Hohne Stephen B. King

Bottom-Line Training

Published: 21st July 1999 Editors: Donald J. Ford

HRD Trends Worldwide

Published: 11th March 1999 Editors: Jack J. Phillips

The Global Advantage

Published: 10th November 1998 Editors: Michael J. Marquardt, Ed.D.

HR to the Rescue

Published: 29th September 1998 Editors: Edward M. Mone Manuel London, Ph.D.

HRD Survival Skills

Published: 30th June 1998 Editors: Jessica Levant

Achieving the Perfect Fit

Published: 30th March 1998 Editors: Nick Boulter Murray Dalziel, Ph.D. Jackie Hill

The Power of 360° Feedback

Published: 3rd March 1998 Editors: David A. Waldman, Ph.D. Leanne E. Atwater, Ph.D.

Technology-Based Training

Published: 15th October 1997 Editors: Serge Ravet Maureen Layte

Handbook of Training Evaluation and Measurement Methods

Published: 28th August 1997 Editors: Jack J. Phillips

Return on Investment in Training and Performance Improvement Programs

Published: 3rd July 1997 Editors: Jack J. Phillips

Accountability in Human Resource Management

Published: 14th December 1995 Editors: Jack J. Phillips