Introduction to library supervision and management; Overview of library management theory; Organisational climate and culture and managing change; Total quality management; Roles of the supervisor and manager. Part 1 General functions of management: Objectives and policy development; Planning; Organising human resources; Evaluation. Part 2 Supervisory skills: Communication; Leading; Decision-making and problem solving; Team development and maintenance; Conflict resolution. Part 3 Human resources management: Introduction to human resources management; Job analysis, design and description; Recruitment and selection; Staff development; Personal and interpersonal skills. Part 4 Financial management: Financial management.