Assessment Centers and Managerial Performance
1st Edition
Table of Contents
Preface
1 The Importance of Management Assessment
Problems of Management Assessment
Description of an Assessment Center
The Assessment Process
Judgment Models
Inappropriate Use of the Term Assessment Center
Impact of Evaluation on Managers
Assessment Centers and Equal
Employment Opportunity
Orientation of the Book
2 History of Assessment Programs
Common Problems in Assessment Programs
History of Performance Tests
German Selection Programs
British War Office Selection Boards
Military Assessment in Australia and Canada
British Civil Service Selection Board
Harvard Psychological Clinic
Office of Strategic Services
Veterans Administration Clinical Psychology Studies
Other Programs
Recapitulation
The First Industrial Application: AT&T Management
Progress Study
3 Approaches to Predicting Managerial Effectiveness
Points of Comparison
A Comparison of Several Industrial Practices
A Model for Identifying Errors of Prediction
Summary
4 The Content of Assessment: Defining the Dimension of Managerial Success
Three Levels of Managerial Jobs
Dimensions in Assessment Centers
Job Analysis for Assessment
A Model Job Analysis Procedure
Contributions of Assessment Center Research
Understanding Managerial Jobs
Appendix A: Common Managerial Dimensions
Appendix B: Complete Definitions of Several
Behavioral Dimensions
5 Assessment Center Exercises and Dimension Ratings
Evaluation of Individual Assessment Techniques
Dimensions Observable in Assessment Exercises
Reliability and Validity of Dimension Ratings
Needed Research
Appendix A: References for Reliability and Validity of Dimension Ratings
6 The Assessment Process
Steps in the Assessment Procedure
Basic Principles in the Assessment Center Process
Discussion of Principles and Related Research
Summary of Methods of Making Predictions
7 Criterion Validity of Overall Assessment Center Judgments
Overview of the Chapter
Review of Research Evidence
Methodological Critique of Validation Research
An Evaluation of Assessment Centers for Various Purposes
Comparisons with Other Methods
Utility
Recapitulation
8 Contributions to Management Development
Improved Selection Results in Better Candidates
Early Identification of Management Talent
Diagnosis of Training Needs
Assessor Training as a Learning Experience
The Impact of Assessment Center Methodology on the Organization
Can People Be Developed?
9 Unique Uses of Assessment Center Methodology
Assessment Centers as a Research Criterion
Assessment Centers as a Competency Criterion
Career Planning
Nonsupervisory and Nonmanagement Assessment Center Programs
Nontraditional Management Assessment Centers
Conclusion
10 Assessment Centers and the Courts
Research Support
Court Cases
Assessment Centers in the EEOC
Assessment Center Standards
Prospects for the Future
11 Past, Present, and Future
The Past: What Has Been Learned
The Present: Issues Being Faced
The Future: Research Needs
References
Author Index
Subject Index
Description
Assessment Centers and Managerial Performance presents the historical development of multiple assessment procedures with focus on those advances relevant to assessment centers. This book discusses the models of job analysis, the nature of managerial work, work-sampling assessment methods, and the process of human judgment based on the assessment center experience.
Organized into 11 chapters, this book begins with an overview of the various methods to describe, evaluate, and predict management effectiveness. This text then describes a number of assessment programs, including the earliest assessment centers. Other chapters consider the five approaches to predicting managerial effectiveness, including psychometric testing, clinical evaluations by psychologists, supervisor's ratings of potentials background interviews, and assessment centers. This book discusses as well the three levels of managerial jobs, namely, supervisory, middle management, and executive. The final chapter deals with the development of standards for assessment center operations.
This book is a valuable resource for psychologists.
Details
- No. of pages:
- 458
- Language:
- English
- Copyright:
- © Academic Press 1982
- Published:
- 28th June 1982
- Imprint:
- Academic Press
- eBook ISBN:
- 9781483289274
Ratings and Reviews
About the Editors
Peter Warr Editor
Affiliations and Expertise
The University, Sheffield, U.K.
About the Authors
George Thornton III Author
Affiliations and Expertise
Colorado State University, Fort Collins, U.S.A.
William Byham Author
Affiliations and Expertise
Development Dimensions International, Pittsburgh, Pennsylvania, U.S.A.