Application Administrators Handbook

Application Administrators Handbook

Installing, Updating and Troubleshooting Software

1st Edition - September 16, 2013

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  • Author: Kelly Bourne
  • eBook ISBN: 9780124017122
  • Paperback ISBN: 9780123985453

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An Application Administrator installs, updates, optimizes, debugs and otherwise maintains computer applications for an organization. In most cases these applications have been licensed from a third party, but they may have been developed internally. Examples of application types include Enterprise Resource Planning (ERP), Customer Resource anagement (CRM), and Point of Sale (POS), legal contract management, time tracking, accounts payable/receivable, payroll, SOX compliance tracking, budgeting, forecasting and training. In many cases the organizations are absolutely dependent that these applications be kept running. The importance of Application Administrators and the level to which organizations depend upon them is easily overlooked.Application Administrator’s Handbook provides both an overview of every phase of administering an application; from working the vendor prior to installation, the installation process itself, importing data into the application, handling upgrades, working with application users to report problems, scheduling backups, automating tasks that need to be done on a repetitive schedule, and finally retiring an application. It provides detailed, hands-on instructions on how to perform many specific tasks that an Application Administrator must be able to handle.

Key Features

  • Learn how to install, administer and maintain key software applications throughout the product life cycle
  • Get detailed, hands-on instructions on steps that should be taken before installing or upgrading an application to ensure continuous operation
  • Identify repetitive tasks and find out how they can be automated, thereby saving valuable time
  • Understand the latest on government mandates and regulations, such as privacy, SOX, HIPAA, PCI, and FISMA and how to fully comply


Application Administrators, Computer and Network Systems Managers

Table of Contents

  • 1. What does an Application Administrator do?
    2. Design of Systems
    3. Architecture
    4. Features Common to Many Applications
    5. Application Specifics
    6. Configuration Management
    7. Change Control
    8. Installing Software
    9. Software support
    10. Updates and Patches
    11. Supporting Existing Applications
    12. Handling Problems with Applications
    13. Repetitive Applications
    14. Security
    15. The Server
    16. Tuning Applications
    17. The Network
    18. The Organization
    19. The Users Viewpoint
    20. The Vendors
    21. The Consultants
    22. The Government Gets Involved
    23. Common Systems Tools
    24. Systems Tools Microsoft
    25. Systems Tools UNIX/Linux
    26. Tools you Should Develop
    27. Third Party Tools
    28. Troubleshooting Tips
    29. Things to Advance that Payoff
    30. Things That Will Happen That You Don’t Want to Think About
    31. The End of Days: Decommissioning an Application
    32. What Every Application Administrator should know
    33. Education
    34. Parting Advice: Advice Unsolicited

Product details

  • No. of pages: 626
  • Language: English
  • Copyright: © Morgan Kaufmann 2013
  • Published: September 16, 2013
  • Imprint: Morgan Kaufmann
  • eBook ISBN: 9780124017122
  • Paperback ISBN: 9780123985453

About the Author

Kelly Bourne

Kelly Bourne
Kelly C. Bourne is an Applications Administrator with The Interpublic Group of Companies (IPG) where he is responsible for responsible for maintaining, upgrading, and tuning five web based applications used by subsidiaries world-wide. Kelly has been programming with a variety of languages for over 30 years. Most recently his experience is developing client/server applications in Visual Studio .NET, Visual Basic, Oracle and Microsoft SQL Server. He has written articles for DBMS Magazine, IBM Data Management Magazine and for ZD.NET. He’s the author of Testing Client/Server Systems published by McGraw-Hill.

Affiliations and Expertise

Applications Administrator with The Interpublic Group of Companies (IPG), and author of Testing Client/Server Systems published by McGraw-Hill.

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  • abdulaziz a. Mon Mar 21 2022

    Great book

    Great book