Achieving Transformational Change in Academic Libraries

Achieving Transformational Change in Academic Libraries

1st Edition - January 29, 2013

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  • Author: Stephen Mossop
  • eBook ISBN: 9781780633909

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Academic libraries undergo episodes of strategic change. Transformational change may be seen as fundamentally different from other kinds of change. A part of this process is often deep level cultural change. At the individual level this may be traumatic, but at the strategic level, such change can prove essential.Achieving Transformational Change in Academic Libraries explores the purpose and nature of ‘Transformational Change’ and its exponents, and discusses the benefits and limitations of its place in an academic library setting. The title is divided into five chapters, covering: a definition of transformational change; drivers of transformational change and its place in a strategic change agenda; selling the vision of cultural change; human resource issues and cultural change; and the nature of change as a constant.

Key Features

  • Provides innovative interdisciplinary research
  • Offers context-free, practical examples of the role of transformational leadership in achieving cultural change and strategic organisational development
  • Explores the sometimes ambiguous relationship between transformational and transactional leadership


Directors of Library Services; Library Managers at all levels; Company Directors and Senior Managers; Team Leaders

Table of Contents

  • Dedication

    List of figures

    List of abbreviations


    About the author


    Part 1: Transformational Change: Planning, Processes and People

    Chapter 1: So what is "transformational change"?


    Defining transformational change

    How transformational change differs from other change management styles

    Describing transformational leadership

    Chapter 2: Organisational resistance to change: "I wouldn’t start from here!"


    Drivers for transformational change

    Creating a strategy for transformational change

    Measuring and managing performance

    Creating the vision

    Chapter 3: Staff resistance to change: "That’s not how we do things here"


    Changing minds

    Selling the vision

    Creating the opportunity for cultural change

    Widening individual perspectives

    Deconstructing and reconstructing teams

    Embedding a ‘continuous improvement’ philosophy

    Chapter 4: It’s all about the people


    Challenges to change

    Encouraging innovation and intrapreneurialism

    Recruiting, developing and rewarding staff

    Listen and learn

    Chapter 5: When does it all end?


    Change is the only constant

    Strategies for moving from transformational to transactional leadership

    Part 2: Transformational Change: Case Studies

    Chapter 6: Transforming library services: the University of Exeter experience


    Chapter 7: Leadership to transform our library: a case study from the University Library, University of Saskatchewan, Canada



    University Library Strategic Plan

    The context for a leadership program

    The LLDP – getting a program started

    Program content and structure

    Innovation, implementation, institutionalization

    LLDP evaluation

    Evaluation of learning objectives

    Evaluation of assessment tools used

    Evaluation of the assessment of techniques used

    Evaluation of the effectiveness of sessions

    Evaluation of the assessment of discussions and materials

    Evaluation of Leadership Action Challenges

    Concluding observations

    Chapter 8: Transforming library services: the University of Central Lancashire experience




Product details

  • No. of pages: 220
  • Language: English
  • Copyright: © Chandos Publishing 2013
  • Published: January 29, 2013
  • Imprint: Chandos Publishing
  • eBook ISBN: 9781780633909

About the Author

Stephen Mossop

Stephen Mossop is Head of Library Services at the University of Exeter, UK. He has published and presented widely on aspects of Strategic Organisational Development and Library Management, and has special interests in library design, RFID and customer relationship management. He is best known for his 2008 case study on RFID at the University of Central Lancashire (for the BIC e4libraries project).

Affiliations and Expertise

University of Exeter, UK

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