Key Features

  • Unique format of 201 easy-to-read, ready-to-use, proven strategies for building a high performance dental practice make it simple to apply concepts to real-world experiences.
  • Success Secrets feature strategies, tactics, and tested tips from high performance dentists, with additional insights from practitioners in other professions, giving readers a diverse approach to practice and personnel management.
  • Hard Learned Lessons include bits of wisdom from a wide cross-section of practices, offering the opportunity to learn from others' experiences, saving the reader time, money, and stress.
  • The chapter on branding your practice explains how dentists can send out the right messages about what patients can expect, resulting in more loyal patients and more referrals.
  • Competitive Advantage gives readers everything necessary to attract new patients, charge premium fees, generate more word-of-mouth referrals, and derive greater satisfaction from their practice.
  • Emotional Connection offers 13 significant ways to establish an emotional connection with patients, in ways that will be meaningful and appreciated.
  • The chapter Secrets of Savvy Networking Strategies presents methods to produce a stream of referrals from general dentists, specialists, physicians, ENTs, surgeons, pediatricians, and more.
  • Market Research Techniques help the practitioner make his or her practice more appealing to patients, staff members, referring physicians, and others.
  • The Secrets of Successful Case Presentations chapter details what needs to be done to achieve more case acceptance and patient compliance on maintenance visits, with far less time and effort expended.
  • The Golden Opportunities for Practice Growth chapter presents great opportunities to earn more revenue, decrease stress, and derive more enjoyment out of practice.
  • Several chapters are devoted to sharing the author's real world, down to earth strategies fo

Table of Contents

1. Be Different. Or Better. Preferably Both.
2. Establish an Emotional Connection
3. Take Your Practice to the Next Level: Make it a “Brand”
4. Long Range Strategic Planning
5. Golden Opportunities for Practice Growth
6. Secrets of Savvy Networking
7. Patient Expectations, Satisfaction and Loyalty
8. Secrets of Successful Case Presentations
9. Hard Learned Lessons About Fees
10. Measure What Matters to Patients
11. Get the Right People on Board
12. Be an “Employer of Choice”
13. Secrets of Staff Retention
14. Build a High Performance Team
15. Action Steps to Ignite Practice Growth

Details

No. of pages:
288
Language:
English
Copyright:
© 2005
Published:
Imprint:
Mosby
Print ISBN:
9780323028691
Electronic ISBN:
9781455726066

About the author

Bob Levoy

Affiliations and Expertise

President, Success Dynamics Inc., Roslyn, NY