The Elsevier author feedback programme

Discover how authors are shaping our services

Since 1999, we have been running the author feedback programme, a continuous survey of authors' experience of publishing with us.

How does it work?
Corresponding authors of recently published articles are invited to answer questions concerning their publishing experience, providing insight into what authors think about the journal and support they receive. Click here to see the statements that authors are invited to rate.

Over 50,000 authors complete the survey each year!

Recent Results

Percentage of authors who are satisfied in the following areas*

Refereeing speed

79%

Production speed

93%

Refereeing standard

93%

Editor/editorial board

91%

Journal reputation

83%

Publishing services

90%

Impact factor

73%

Final quality

94%

Audience/readership

86%

  

*N = 57,627. Responses received between Q4 2016 and Q3 2017.

Selected comments from authors

As well as receiving direct feedback on specific themes related to journal publishing; authors are also given the opportunity to add their own comments to the reports. Here is a selection of recent comments made in response to the question "Why would you recommend this journal to your peers?":

Rigorous review and rapid publication after acceptance.” (Author on Theriogenology from Saudi Arabia aged 36-45)

The entire process was very friendly. We received supportive and constructive comments from the reviewers and editor. Many thanks!” (Author on Vision Research from Singapore aged 36-45)

The editorial handling of my manuscript was world-class.” (Author on Physica A: Statistical Mechanics from United States aged 26-35)

A well respected journal with excellent articles” (Author on The American Journal of Surgery from United States aged 56-65)

I always knew where my article was in the process. Communication was very clear. The reviewer feedback was excellent and really enhanced the manuscript” (Author on Complementary Therapies In Medicine from United States aged 36-45)

Very professional approach with great attention to detail; immediate and helpful responses to queries; help provided very quickly to resolve a problem” (Author on Teaching and Teacher Education from Australia aged 56-65)

Very simple, quick and precise procedure of preparing the manuscript, review process, and final article tracking.” (Author on Construction and Building Materials from Poland aged 26-35)

The speed of review is quick and the reputation of the journal is great” (Author on Clinical Nutrition from Taiwan aged 36-45)

Speed of the whole process. From submission to final acceptance and publication , everything happened in a timely manner. Very transparent process.” (Author on Biochem. & Biophys. Research Comm. from India aged 56-65)

Each step of the publication process was conducted rapidly, without unnecessary delay.”  (Author on Journal of Alloys and Compounds from Japan aged 26-35)