Mendeley Showcase profile - FAQs

  1. What is my Showcase profile?

    YourShowcase profile promotes your publications that you have in your Mendeley Reference Manager, as well as your research interests and expertise. You can also use your profile to evaluate your research Impact, discover new information, find collaborators or get found by others for new opportunities.

  2. How was my Showcase profile created?

    Your Showcase profile is populated from numerous resources that hold your research publications and outputs. Because Showcase is publisher neutral, we help you make connections to a growing list of sources beyond Elsevier.

    Even if you are not a registered user of Elsevier products or do not have a profile with us, we are able to create a “ghost profile” for you. This just means that you’ve not claimed your profile with us, but we can still help you promote your publicly-available works.

    Sources we collaborate with to help you keep your profile current and up to date include:

    • Mendeley’s reference manager
    • ORCID
    • ScienceDirect
    • Scopus
    • Pure
    • SciVal
    • Funding Institutional
    • Pulm Analytics
    • Newsflo
  3. Who can see my profile?

    Your profile is open for the public to see. Others can see your profile by searching for you in Mendeley or with an internet search engine like Google.

    However, only signed in members of Mendeley can follow you or connect to you via your profile.

  4. Can I hide my profile?

    Yes, you can hide it and you can choose who sees your profile. Any changes you make to your profile will be shown on your followers' newsfeeds. To edit your profile visibility settings, from within your profile go to "Settings & privacy" > "Privacy".

  5. Can I delete my profile?

    No, you cannot delete your Showcase profile. You can hide it though, and it will not be visible to the public.

  6. Can I remove my account?

    We'd be sorry to see you go, but if you want to close your account you can do so by going to "Settings & privacy" > "Account" (you can also find it here and look for the "Close Mendeley account" button.

    Closing your account will cause most of your personal data to be anonymized or removed from our systems. Some public contributions might not be deleted, but will be anonymized and will remain visible. Your personal data will also remain present in your local Mendeley Desktop, so it can be archived and exported from there.

  7. What is Impact in my Showcase profile? 

    Impact is a service you receive as a member of Mendeley and as an Elsevier author. Impact includes relevant and updated metrics about all your publications - citations, usage, readers, media mentions (where available) and more.

  8. How often will I receive alerts from Impact? 

    You will receive an email approximately every four weeks dependent on whether your publications have been viewed and/or cited.

  9. Who will see my Impact? 

    Impact is available for everyone to see. We do this to help you increase your impact and discoverability.

  10. How far back do my publications in Impact go? 

    Metrics about citations and Mendeley readers (anonymous usage) are included for all publications going back 12 years.

  11. Does Impact include publications from all journals? 

    Your publications from all journals in which you have published are included in Impact.

  12. How will I know if the Impact metrics being reported are associated with Elsevier or non-Elsevier publications? 

    Showcase Impact is publisher neutral and provides available metrics regardless of the publisher.

  13. Will I be required to log in to the system to see my publication data? 

    Once your Impact page has been created, you will receive an email to view it. Simply follow the link in the email. You can see the metrics without logging in, but if you want to see the underlying data, then you need to log in. Your credentials are identical to those you use to login to Mendeley.

  14. What are some of the main benefits of a personalized Impact page? 

    Impact provides you with a more efficient way of tracking metrics about your publications, allowing you to quickly and easily see the impact of any given publication. It also gives you more usage metrics with a greater level of detail.

    Key benefits of Impact:

    • It provides you with immediate feedback about the impact of your research.
    • It allows you to easily access statistics and metrics that you can use to demonstrate the importance of your work, to use in circumstances such as applying for funding or seeking a new position.
    • It facilitates your ability to promote your work, allowing you to share the performance of your publications through streamlined and visually appealing metrics.
    • It provides you with a level of detail about usage that helps you understand how and where in the world your research is being viewed, cited, mentioned and read. This in turn can be used to help inform ideas you may have about future research or collaborations.
  15. What is the Citations timeline in my Impact?

    If you have access to Scopus, you can click on the Citation graph to see which publications are citing your work.

    Scopus is the largest abstract and citation database, representing 5,000 publishers and delivering a comprehensive overview of the world's research output in the fields of science, technology, medicine, social sciences, and the arts and humanities.

    If you don't have access to Scopus, speak to your administrator.

    More about Scopus

  16. What is the Readers timeline in my Impact?

    Readers shows you the number of times Mendeley users have added your publications to their library each year.

    Mendeley is a free reference manager and academic social network that helps you organize your documents, collaborate with others online, and discover the latest research in your field.

    More about Mendeley

  17. What is the Views timeline in my Impact?

    Views shows the visibility of your publications across the ScienceDirect network.

    Used with Readers by Mendeley and Citations by Scopus, we give you a more complete picture of the usage and visibility of publications across all our platforms.

    ScienceDirect is the leading platform of peer-reviewed literature that helps you move your research forward.

    More about ScienceDirect

  18. What are the Mentions in the Media in my Impact?

    Mentions in the Media shows when your publications have been mentioned by any of the 45,000 (English-speaking) news outlets tracked by Newsflo.

    Newsflo measures an academic’s societal impact by uncovering relevant mentions of their research across tens of thousands of mass media outlets around the world.

    More about Newsflo

  19. What are the Reviews in my Impact?

    Reviews shows your peer review activity of manuscripts that got published.
    Reviews are only visible to you.

  20. Is Impact free?

    Basic Impact is free. Linking to underlying citation information is available for an author’s own documents. However, your access to view the underlying citations of another author’s publications depends on your subscription access to Scopus, since Scopus provides those details.

  21. Will I be able to see the status of my publications whenever I want? 

    Yes, you can view your personal Impact whenever you choose. Just log in with your Mendeley username and password.

  22. What happens if there are no new usage or citations updates to my publications? Will I still receive a monthly alert? 

    You will be alerted only when there are new data available on your Impact page, or if you have published a new publication that has been added to Impact. You will not be alerted if there is no new information.

  23. Will I be able to opt out of the Impact email alert but still have access to, and be able to view, Impact whenever I want? 

    Yes, if you no longer want to be alerted when updates are made to your personal Impact, you can opt out of the email communication. Your Impact will remain online and will continue to be updated as new data become available monthly. You can bookmark your personal Impact page and visit it anytime.

  24. Will Elsevier use my Impact registration information in other ways? 

    No. We respect your privacy and will not share your credentials with any third parties. We will only send you Elsevier-related information that you have requested to receive. You can read our Privacy Policy here.

  25. You have sent me an email about Impact that is not for me as the publications are not mine, what should I do?

    Please go to our Scopus database to update your publication profile here.

  26. If I see that publications listed in Impact don’t belong to me, how can I delete those publications from my Impact page? 

    Please go to our Scopus feedback link here to update your own publication profile.

  27. How do I change my email address?  

    To change/update your email address, please contact us and follow the instructions below:

    • Go to the section “Request changes"
    • Select "How do I correct my author profile?"
    • Click the box with “Other author profile requests”
    • Click on “My email address"
    • Describe your change request in the "Additional Details" field

    Please Note: it generally takes around one week for an email address to be updated.

    Alternatively, try this link and follow the onscreen instructions:

  28. I have not been sent an invite to register for my own Impact, how can I get access to my Impact?

    To register or sign in to access Impact, please follow the steps below:

    • Go to
    • Register to the application or sign in with your Mendeley credentials
    • Choose your name
    • Confirm your selection
    • You will then be taken directly to see your impact.
  29. What if there are errors in my personal Impact page? How can I have these corrected? 

    Please contact us. We will then work with you to make any necessary corrections.

  30. Can I expect more of these types of tools from Elsevier? 
    Yes! To better support you and your research goals, Elsevier is working to create new services and offerings that combine data from across our products and platforms. These efforts are designed to put you in control of relevant information, to make valuable connections and to deliver higher quality research. Impact is the one of many services that you can expect to see from Elsevier in the months and years ahead.