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| EFFECTIVE MEASUREMENT AND MANAGEMENT OF IT COSTS AND BENEFITS
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 To order this title, and for more information, click here
Second Edition
By
Dan Remenyi, IT Consultant and Visiting Professor, Trinity College, Dublin, Ireland
Arthur Money, Professor Emeritus, Henley Management College
Michael Sherwood-Smith, Head of the Department of Computer Science, University College Dublin.
Zahir Irani, Director of Postgraduate Studies in the Department of Information Systems and Computing, Brunel University, UK
Description
The rapidly increasing level of expenditure on information technology in most organisations is one reason why IT benefits management has
become an important business concern.
Top management have begun to insist that much more attention be paid to the economic aspects of
information systems. This had led to a great demand for a comprehensive IT metric. However, little attempt has yet been made to produce
a complete approach to understanding the economics of how information is used to boost the efficiency or effectiveness of companies.
This second and fully updated edition of The Effective Measurement and Management of IT Costs and Benefits provides a basic framework
for an understanding of the economic issues of information as well as some suggestions as to how a company's IT efforts may be appraised.
The authors discuss a number of different evaluation concepts as well as reviewing several approaches to cost and benefit measurement.
An IT Assessment Metric (ITAM) is proposed which allows firms to measure their progress towards obtaining maximum value from their information
technology efforts.
Contents
Full update of first edition:
Preface: Why is IT benefit measurement & management a major business issue? Why evaluate information technology
investments? Some aspects of the IT investment decision process: Managing operational benefits and dis-benefits: Issues and techniques
for system evaluation: Cost benefit analysis: Establishing measures of benefits: How to evaluate the success of the IT function:
A ranking and scoring technique: The effective management of information technology costs: Cast histories: Value for money and health
check review studies: Documentation of a case for investment in IT: Designing IT surveys for benefit measurement: How to develop an
IT benefits management department: Guidelines to more effective use of IT. Appendix 1-Glossary: Appendix 2-Acronyms: Appendix 3-Bibliography
and reading list: Appendix 4-Financial measures used in cost benefit analysis: Appendix 5-Issues addressed in effectiveness surveys:
Appendix 6-Factor analysis: Appendix 7-Sample sizing scenarios.
Bibliographic & ordering Information
Hardbound, 384 pages, publication date: JUL-2000
ISBN-13: 978-0-7506-4420-4
ISBN-10: 0-7506-4420-6
Imprint: BUTTERWORTH HEINEMANN
Price: Order form
EUR 65.95
USD 75.95
GBP 46.99
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Last update: 29 Aug 2008
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