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The relationship between an editor and their community of authors and reviewers is an integral part of the smooth operation of a journal. As Marie Sheehan, Head of Customer Communications, S&T Journal Publishing, explains: “If authors understand clearly what they need to do to submit a manuscript, editors and reviewers spend less time following up on submissions. Similarly, we often hear from editors how difficult they find it to recruit and retain reviewers. By supporting reviewers and making tools available for them, we support editors.”
An overview of the support for authors can be found on 
Authors’ Home, a dedicated section of Elsevier.com that includes information on language editing, pre-submission guidelines and Elsevier policies.
Reviewers’ Home, a similar resource that addresses reviewers’ specific needs, was recently launched, and appears to be a welcome resource, judging by the high visitation rates. However, initiatives to help reviewers work more efficiently – and to reward them for the essential job they carry out - have been in place for several years. “Two years ago, we began offering reviewers 30-days access to Scopus; from now on, reviewers will also have access to the full text of referenced articles in ScienceDirect via EES,” says Sheehan.
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