By
Heather Prendergast, BS, AS, RVT, CVPM, Certified Practive Manager, Jordana Veterinary Clinic, Las Cruces, New Mexico
Description
The only book of its kind,
Front Office Management for the Veterinary Team focuses on the day-to-day duties of the
veterinary team. It offers a complete guide to scheduling appointments, billing and accounting, communicating effectively and compassionately
with clients, managing medical records, budgeting, marketing your practice, managing inventory, using outside diagnostic laboratory services,
and much more. Written by Heather Prendergast, RVT, CVPM, this manual simplifies essential tasks with step-by-step instructions!
