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A Worktext
To order this title, and for more information, click here
Second Edition
By
Brenda Potter, BS, CPC-I, CPC, Medical Administrative Program Director, Minnesota State Community & Technical College Moorhead, MN
Description
To succeed in today's medical front office, you need a resource that will help you learn not only the principles of medical office administration
but also how to apply your factual knowledge to the many complex scenarios that may arise in the medical office environment. Reflecting
Brenda Potter's first-hand experience as an active instructor, Medical Office Administration: A Worktext, 2nd Edition combines instruction
and application to help you develop the knowledge and skills you need to think critically and respond confidently to the challenges you'll
encounter on the job. It includes procedures to be used with Medisoft Version 14 which allows you to practice the day-to-day activities
as if you were in an actual office setting. An optional upgrade package is available which includes a Medisoft Version 14 Student software
CD (package ISBN: 978-1-4377-0315-3).
Contents
1. The Career of a Medical Administrative Assistant
2. The Health Care Team
3. Medical Law
4. Medical Ethics
5.
The Diverse Community of Patients
6. Interpersonal Communications
7. Appointment Scheduling
8. Patient Reception
and Registration
9. Health Information Management
10. Medical Billing
11. Health Insurance
12. Business Operations
of the Medical Office
13. Financial Management
14. Human Resource Management
15. Job Search Essentials
Appendices
I.
Answers to Checkpoint Questions
II. Procedure Competency Checklists
III. Instructions for Medisoft Software
IV.
Medical Abbreviations
Glossary
Index
| Bibliographic details |
Paperback, 444 pages, publication date: MAR-2009
ISBN-13: 978-1-4160-5299-9
ISBN-10: 1-4160-5299-2
Imprint: SAUNDERS
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Last update: 25 Nov 2009
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