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| THE ESSENTIAL MEDICAL SECRETARY
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Foundations for Good Practice
To order this title, and for more information, click here
Second Edition
By
Stephanie Green, SRN, OND, CMB(Part 1), Lecturer, Norwich City College, Norwich, UK
Description
Approved by the Association of Medical Secretaries, Practice Managers, Administrators and Receptionists (AMSPAR) and relevant to the countries
listed in the first bullet point. The outstanding resource goes beyond standard business administration to clearly define the role, practice,
and qualities necessary to be a qualified medical secretary. Key topics include ethics, etiquette, communication, finance, clinical equipment,
medical records, and drugs.
Audience
Trainee Medical Secretaries, practice administrator. 700 intake per year on med secretary diploma. AMSPAR has 3500 registered students.
Including
full-time and part-time returners, at certificate and diploma level and through S/NVQ routes.
Existing secretaries, receptionists
and practice administrators.
Also suitable for students doing the Diploma in Health Service Reception
Contents
1. Development of the welfare state and the National Health Service. 2. The National Health Service today. 3. The legislative context.
4. Ethics and etiquette. 5. The qualities of the medical secretary. 6. Communication. 7. Finance. 8. Information technology. 9. The use
of the word processor in medicine. 10. Clinical equipment. 11. Personnel. 12. Medical records. 13. Outpatient departments. 14. Admissions
and discharges. 15. General practice and primary care. 16. The working practice. 17. Clinical considerations. 18. Drugs. Appendices:
Prefixes and suffixes. Bones and organs of the human body. Useful addresses. Degrees, diplomas and organizations. Professional organisations
and trade unions. Drugs and the law. Prescription abbreviations. Medical abbreviations Personal profiles. Career prospects for the qualified
medical secretary. Applying for a job. How to present yourself at interview. Guidelines for the preparation of material for publication
in books and journals.
| Bibliographic details |
Paperback, 352 pages, publication date: SEP-2004
ISBN-13: 978-0-7020-2707-9
ISBN-10: 0-7020-2707-3
Imprint: BAILLIÈRE TINDALL
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062/675
Last update: 10 Sep 2009
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