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| ISO 9000 QUALITY SYSTEMS HANDBOOK - UPDATED FOR THE ISO 9001:2008 STANDARD
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Using the standards as a framework for business improvement
To order this title, and for more information, click here
Sixth Edition
By
David Hoyle, International management consultant with over 30 years' experience in quality management
Description
Updated for the 2008 revision of the ISO 9001, this best-selling guide to the using the ISO 9000 family of standards as a framework for
business improvement is an essential addition to your quality bookshelf.
For newcomers to the field and those needing a refresh on the
fundamental principles, quality expert David Hoyle covers the crucial background, importance and implications of quality
system management, enabling those seeking ISO 9001 accreditation to approach the process from a true business improvement perspective.
Packed with insights into how the standard has been used, misused and misunderstood, ISO 9000 Quality Systems Handbook
will help you to decide if ISO 9001 certification is right for your company and gently guide you through the terminology, requirements
and implementation of practices to enhance performance.
Matched to the structure of the standard, with clause numbers included for ease
of reference, the book also includes summary checklists to ensure certification is achieved without delays caused by oversights, whether
you are establishing a quality management system for the first time or upgrading your system to match new requirements. Clear tables
and diagrams make light work of challenging concepts and downloadable template report forms, available from the book's companion website,
take the pain out of compiling the necessary documentation.
Don't waste time trying to achieve certification without this tried and
trusted guide to improving your business?let David Hoyle lead you towards a better quality management system and see
the difference it can make to your processes and profits!
Audience
Quality Managers; Quality Auditors; Business Managers; Quality and Business Consultants for both manufacturing and service organisations;
Directors of SMEs; Training and education sectors. Members of quality organizations and associations, including the American Society
for Quality (ASQ) with more than 100,000 individual and organizational members.
Contents
Basic concepts; Management system development; Role, origins and application of ISO 9000; Quality management system; Management responsibility;
Resource management; Product realization; Measurement, analysis and improvement; Glossary; Related websites; Bibliography.
| Bibliographic details |
e-Book, 704 pages, publication date: JUN-2009
ISBN-13: 978-0-08-095803-3
Imprint: BUTTERWORTH HEINEMANN
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| Price and Ordering |
Price:
USD 69.95
GBP 39.99
EUR 58.95
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Books and book related electronic products are priced in US dollars (USD), euro (EUR), and Great Britain Pounds (GBP). USD prices apply to the Americas and Asia Pacific. EUR prices apply in Europe and the Middle East. GBP prices apply to the UK and all other countries.
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076/729
Last update: 3 Oct 2009
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