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THE BUSINESS OF RESORT MANAGEMENT
The Business of Resort Management
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By
Peter Murphy, Associate Dean of Research in faculty of Law and Management, La Trobe University

Description
How can owners and managers ensure that their considerable capital investments will return a competitive return on their investments? How can users and owners be sure they enjoy the promises of tantalizing marketing and real estate claims? Managing Sustainable Resorts Profitably combines business management principles with environmental and social concerns to offer development solutions to these questions. By taking an holistic and contemporary approach to the problem of developing sustainable tourism operations, this book provides a comprehensive assessment of the strategies that need to be considered by various governments, developers and, in particular, the customer-investor. The major features of resort development covered by this book include: – Environmental scanning of principal external and internal influential factors – The curse and blessings of seasonality – Competition for people's recreation and retirement dollars – Guest activity programming – Environmental issues – Cruise ships as mobile resorts – Staffing issues in isolated areas – Financial challenges for owners and operators alike – Risk Management – Mutually beneficial options for various stakeholders Based on an analysis of global resort opportunities and trends, the book focuses on those generic features that differentiate regional resort management from urban-centric management needs and priorities. Using comparative case studies the author emphases best case/benchmark examples of a range of resorts – large and small, urban and rural - to illustrate what can be achieved.

Audience
Senior Undergraduates and Postgraduates of tourism degrees particularly modules covering tourism and planning, resort management.

Contents
History and Features of Resorts: Constants and Changes in Resort Development; External Challenges for Resort Management: Management Definitions and Techniques for Resorts; Changing Market and Competition: The Seasons; Governance; Internal Challenges and Strategies for Resort Management: Planning and Financial Management; Marketing Issues for Resorts; Environmental and Site Management; Community and Housing Relationships; Human Relations Practices; Future Directions: Risk Management; References; Index

Bibliographic details
Paperback, 360 pages, publication date: OCT-2007
ISBN-13: 978-0-7506-6661-9
ISBN-10: 0-7506-6661-7
Imprint: BUTTERWORTH HEINEMANN

Price and Ordering
Price:
EUR 50.95
USD 55.95
GBP 34.99
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Last update: 25 Nov 2009
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