Designing the Best Call Center for Your Business

Designing the Best Call Center for Your Business on ScienceDirect(Opens new window)
Paperback, 281 pages
Published: DEC-2000
ISBN 10: 1-57820-063-6
ISBN 13: 978-1-57820-063-4
Imprint: CMP PUBLICATIONS


By
Brendan Read

Description
Title out of print. See: Designing the Best Call Center for Your Business, 2nd Edition ;


 
Last update: 6 Nov 2011