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| EFFECTIVE COMMUNICATIONS
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Management Extra
To order this title, and for more information, click here
By
. Elearn, Elearn training company
Included in series
Management Extra,
Description
What makes communication exciting in our age is the application of new media and the individual empowerment that comes with blogs, wikkis,
and mobile technology, in other words our sense of connectedness. These don't come without their difficulties, but they present very
interesting opportunities.
This book looks at connectedness, models of communication and the barriers to communication. No amount of
technology can compensate for a poorly structured message; indeed, the technology itself can eventually become a barrier. As instant
communications are now the norm, do we need to spend more time focusing on the message and our audience?
It looks in detail at meetings,
written communications, presentations and interviews. Introducing elements of communication theory and including activities to practice
skills. Franklin D. Roosevelt said about public speaking ?Be sincere; be brief; be seated'. This book is underpinned by the three themes
captured in Roosevelt's words.
* being yourself * focusing on what's important for your audience * knowing when to stop *
Audience
Professional Diploma and Professional Executive Diploma (Level 5 and 7. Programmes mapped to the ILM syllabus
Contents
1 Making the connection; What is effective communication; Barriers to communication; Connections; 2 Meetings; Why do we need a meeting?;
Attending meetings; Leading meetings; Video, teleconferencing, IM and online forums; 3 Written communications; Structure and tone; 4
Making presentations; The audience attention curve; 5 Interviewing; Interview pitfalls.
| Bibliographic details |
Paperback, 128 pages, publication date: FEB-2007
ISBN-13: 978-0-08-046529-6
ISBN-10: 0-08-046529-3
Imprint: PERGAMON FLEXIBLE LEARNING
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| Price and Ordering |
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USD 47.95
GBP 26.99
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Last update: 25 Nov 2009
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