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| DESIGNING THE BEST CALL CENTER FOR YOUR BUSINESS, 2ND EDITION
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To order this title, and for more information, click here
Second Edition
By
Brendan Read
Description
Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center,
with in-depth coverage on facilities and workstation design; site selection, including communications and power backups; f
| Bibliographic details |
Paperback, 300 pages, publication date: JAN-2005
ISBN-13: 978-1-57820-313-0
ISBN-10: 1-57820-313-9
Imprint: CMP PUBLICATIONS
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| Price and Ordering |
Price:
EUR 31.95
USD 42.95
GBP 27
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Last update: 5 Sep 2009
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