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OUT OF THE SHADOWS
Out of the Shadows
Managing self-employed, agency and outsourced workers
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By
Patricia Leighton, Emeritus Professor, Employment Law, University of Glamorgan and Visiting Professor at the College of Europe, Bruges, Belgium and at the University of Hertfordshire, UK.
Michel Syrett, Journalist and Visiting Fellow, Roffey Park Management Institute and Poon Kam Kai Institute of Management, University of Hong Kong.
Robert Hecker, Senior Lecturer, School of Management, University of Tasmania
Peter Holland, Senior Lecturer, Department of Management, Monash University, Australia

Description
Over half of all people working on behalf of any given organization are typically not their own employees. Some are freelance contractors working in their own right. A significant proportion is employed to provide these services by another firm, under agency or outsourcing service agreements. The services they perform under these agreements are often vital in supporting the organization?s customer relationships, reputation and brand identity. Yet, remarkably, little attention has been paid to how these ?non-employees? are managed, motivated and meaningfully engaged. Management protocol generally sees them as outside the organization?s remit or control. The law paints them as victims. This ground-breaking book challenges both these assumptions. Through a combination of pioneering legal analysis and rigorous case-study research, it demonstrates that non-employees are often the organization?s most important hidden resource. Patricia Leighton and her collaborators highlight the limited good practice that is available, based on examples in large corporations, public sector organizations and smaller firms in a variety of countries. More importantly she clearly sets out the issues and imperatives employers should address, supported by new management concepts and models of effective practice developed specifically for the book. Far from being victims, she argues, non-employees often choose flexible working patterns for their own intrinsic ends and have ambitions, career aspirations and workplace needs that can be responded to and exploited by forward-looking employers. ?Looking at the role they now play, these people are no longer marginal, atypical or peripheral as they are still termed and regarded by both legal and management practitioners. They are, however, still in the shadows in terms of the literature available on how best to develop and motivate them. This book aims to rectify this.?

Audience
Primary: Senior HR practitioners; Employment lawyers specializing; Professionals working for consultants and agencies. Secondary: Postgraduate law and management students; Industrial relations specialists; Policy makers.

Contents
Introducing the topic; Context and evidence: the rise of the non-employee; Matching strategic and employment needs; Recruiting and preparing for non-employees; People management and non-employees; Regulating the use of non-employees; Contracts and the use of non-employees; Employment relations and related issues; Health and safety; Reflections and futures.

Bibliographic details
Paperback, 296 pages, publication date: NOV-2006
ISBN-13: 978-0-7506-6524-7
ISBN-10: 0-7506-6524-6
Imprint: BUTTERWORTH HEINEMANN

Price and Ordering
Price:
EUR 40.95
USD 38.95
GBP 27.99
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Last update: 5 Sep 2009
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