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THE ADMINISTRATIVE DENTAL ASSISTANT
The Administrative Dental AssistantTo order this title, and for more information, click here
Second Edition

By
Linda Gaylor, RDA, Dental Assistant Instructor, Baldy View Regional Occupational Program, Claremont, CA

Description
Now in full color, The Administrative Dental Assistant is revised to reflect the latest information on operating a dental office. It's logically organized to cover all of the various tasks an administrative dental assistant encounters. It includes up-to-date CDT-5 Dental Codes, new HIPAA (Health Insurance Portability and Accountability Act) and OSHA (Occupational Safety and Health Administration) guidelines, plus current examples of key equipment, forms, and computer technology. A companion CD-ROM simulates dental practice management, offering opportunities to enter and update patient data, post payment and treatment procedures using dental codes, submit e-claims for payment, evaluate reports, and schedule appointments.

Contents
1. Orientation to the Dental Profession
2. Dental Basics
3. Communication Skills and Telephone Techniques
4. Written Correspondence
5. Patient Relations
6. Dental Healthcare Team
7. Patient Clinical Records
8. Information Management
9. Dental Patient Scheduling
10. Recall Systems
11. Dental Insurance Processing
12. Inventory Management
13. Financial Arrangements and Collection Procedures
14. Bookkeeping Procedures: Accounts Receivable
15. Bookkeeping Procedures: Accounts Payable
16. Office Equipment
17. Computerized Dental Practice
18. Employment Strategies

Bibliographic & ordering Information
Paperback, 416 pages, publication date: NOV-2006
ISBN-13: 978-1-4160-2566-5
ISBN-10: 1-4160-2566-9
Imprint: SAUNDERS



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Last update: 5 Aug 2008
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